Customer Ratings & Reviews

I always get geek squad service when available. They are very knowledgeable. If I have a problem I can call and get answers. They can usually walk me through the problem and fix it. Or I can bring the product in, get it fix or replaced at no charge. No hassle.

Always get a protection plan....it comes in very handy if the products break.....

Love the Greek squad always have they've always been the best when it comes to no questions asked returns and refunds..

The agents helped set up my electronics and fix my electronics when needed. The agents had pretty good customer service but could've been better. Everytime I go, I always have to repeat myself but at the end of the day they do what I ask.

I buy coffee maker is one good.i very day ready hot and cold coffee

It’s nice to know we can depend on the people to take care of the situation

Geek squad is the best when it come down to have warranty if anything happened to your merchandise so make sure you get that warranty with geek squad they will help protect and fix your merchandise

I haven’t needed to use the geek squad service for my mixer (and hopefully won’t have too), but I’m happy that I have it in case any thing occurs threw out the year. I love how easy it will be to bring it in and have it tended too.

I have said it before and I will say it again. Geek squad is amazing. Best Buy has great customer care.

Its a peace of mind to have a second chance. They have installed so many of our equipment in our home

I have not had to use this service yet But I feel assured that if and when needed it is available.

Low cost replacement plan. I have not yet had the need to use this but I am pleased to have this extra protection on the air fryer that it covers. I am very pleased with the air fryer and glad to have peace of mind that I will have it for some time to come.

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

Had issue with my granddaughter laptop and took it to Geek Squad, dropped it off in no time and was on my way. It was back when they promise and it works great. Customer service was great, appointment was on time and the techs were very knowledgeable and friendly.

My device has not had any problems, but having the peace of mind that if it broke or malfunctions I could easily get it fixed. Amazing service

This machine works great, it is reliable and quick. The instructions were very easy to follow and helped a lot during the setuo process.

I always get the protection plans when buying items from Best Buy. They either fix, replace or refund, Which is why I'm a repeat customer

This came in handy when my printer stopped working. It was super fast and easy to get a replacement. Will definitely keep purchasing for all my products

Great for Peace of Mind- Best Buy customer service has always been a cut above, I know they'll take care of replacement when I spend a little extra on my items.