Customer Ratings & Reviews

Very good product and extremely easy to use ! Get it !

[Employee of bestbuy] They have fulfilled all of my warranty’s without hassle

Great protection, awesome service. Felt good knowing I was protected in case I didn’t desire my product functionality

A great gift that Best Buy always provides, I highly recommend it!

Your standard protection plan. It foes what it says

Great balue to have for your accessories make sure you activate yours.

Great value for a two year warranty covers everything including replacement equipment

These guys are great. The Tech gave me some tips for my laptop to keep it safe and from some one breaking into it. Love the guy! He was very efficient and very polite.

I would recommend for everyone to get geek squad protection. It’s worth the extra money to be protected just in case something does happen to your product.

I haven’t used geek squad on this particular product, but it’s nice to have a comfort level for the next couple of years.

I love that my devices are protected and it doesn't cost that much along with my purchase

I laways get this services with all my big electronics easy to file claim just buy going to the store no matter if is laptop or vacuum they fix it or replace it for a a new one.

The Best Buy Tech was very nice and knowledgeable. He made sure I understood how the process went and gave suggestions for new products.

Thoroughly worth the extra protection, laptop went haywire and it was repaired in a day

They have Great service! They are Attentive employees

You have to protect what you use this is a no brainer

I've had to use my warranty twice on 2 different products no original packaging needed. Just scheduled or walk up for either a refund or a straight replacement. You can also do it by mail. The whole process was quick and easy.

I recommend adding an extended warranty to pretty much anything that you spend mass amounts of money for. Reason being, I owned a Vizio 55” for 14 months (obviously only issued the general 1 year warranty, every manufacturer offers this). I've never experienced an issue with any previously owned merchandise becoming faulty. As soon as my Vizio tv went out (exactly 2 months after the original 1 year warranty ended) I told myself to ALWAYS purchase an extended warranty! It will be a savior in the end, and you will thank yourself if something happens to that very expensive toy you bought not that long ago. Rather than having to fork over the whole amount just to get yet a second device, and that whole time you could’ve paid the small amount of $50-$100 instead of $500-$2k towards the extended warranty. In the end, for my “new” tv I went with was an LG OLED 65”. Don’t get me wrong, Vizio is a great brand, but at the time (July 2020) Vizio hadn’t released an OLED tv yet.

I purchased the Geek Squad accidental replacement just because I know by experience how convenience and true to what they offer Geed Squad is. I have had bad experience with a product before and the amount of care I receive from the Geek Squad in regards of my issue was surprising. Besides that I paid for the service, you never know how the service really is (speaking of customer service, knowledge of the product, etc) until you really need it. That good experience made me feel comfortable every time I have decided to purchase any geek Squad service. i 100% recommend them no matter how big or small your product is.

My cats didn't like it where I left my indoor griller,they knock it to the floor in the middle of the night. All I had to do,was bring it to closer Best Buy,that was it. The only bad thing is you need to buy it again,if something goes wrong with the item,you need to replace it. It was on sale,but the price for the griller was $60.00 (regular price). So got brand new griller for less than $6.00!! The 1st one was less than 6 months old,when it met my cats,they won!! LoL! No hassle returns,just packed it up,no appointment necessary, the price for it,goes according to the item,the higher the price the more you paid for it.