Customer Ratings & Reviews

Worth getting because if anything happens you get a new one.

Good to know my tv will be replaced if it’s damaged over the next two years

Peace of mind and cost effective! Don't leave the store without it.

I had 2 geeks squads install 2 different TV’s the first crew didn’t do a good job at all rushed the job didn’t show me how to use the tv and didn’t connect to my WiFi. The second crew was amazing and so patient and helpful set up all my Chanel’s and accounts!

Great service and anytime have problem. They fix it and replace no problem!!

I haven’t used the service yet but I am hoping it will be worth the price!

I returned the item because the lid wouldn’t close any more. Every time you return a broken appliance, it uses up your Geek Squad investment and you have to purchase it again. I didn’t purchase Geek Squad this time because I fear the item will probably be broken or defective a few times. I’ll just rely on the warranty from now on.

it's always good to have some can of protection on any product

Good warranty coverage. Haven’t had to use it as of yet.

I hope I never have to use it. I bought it in case I my monitor breaks

Perfect for what I bought it for A++ Highly recommend ALWAYS GET THE PLAN

The associate help me to find it and I really appreciate their help Thanks

First time I’ve actually have had an issue at Best Buy. The manager at the first and main store in Colorado Springs was extremely rude, I had a protection plan and brought my item in. They held it for 3 weeks, it wasn’t until I came in to check on the status and she tried to bone us for holding it up and not shipping it out. She tried to act like she was doing is a huge favor by ordering a new dyson blow dryer after they threw away all the accessories, so it couldn’t be sent back. The attitude and the rudeness was not needed for this transaction, things happen and I u sweat and so it wasn’t like it was the end of the world but her attitude makes me never want to go back to Best Buy.

I haven’t had to use it so far. Will update if I do.

Haven't had to use yet, but happy this is available

Hope I never have to use it. More words to meet the quota I guess.

Geek Squad is fantastic to have. Very helpful and quick solutions

Very helpful and definitely something to recommend it

The best of the best this is a must have on yours tech

Glad to have insurance hope we don’t have to use it