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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6963 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 6,963 reviews
  • Rated 3 out of 5 stars

    Check warranty time period before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection runs concurrently with that of the product so it is not truly helpful in this instance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came a bit smaller than I anticipated but does the trick if you just need some air

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this service is useful if the product ever fails

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, but frustrating when an item breaks less than 2 months and then again less than 20 days and I am suppose to pay the $33 dollars each time to protect it, maybe if it goes out this quick you deal with the manufacture and let us keep the warranty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love & hate issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 3 of these Breville ovens throughout the past 5 years. Looks good works great, but if you dont have a dedicated outlet it will constantly trigger the breaker. More importantly, I wish these things lasted more than 2 years without issues but they don’t. I always have to pay for best buy protection plan to cover my back and get it swapped when it fails, AND THEY WILL FAIL. Overpriced items like these should last 5 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really make a good review on this until I use it. So not much I can say but at least I know I have it just in case

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed Consumer with Breville espresso maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a breville espresso machine in February and purchased the protection plan for 2 years. Was told they do not repair so we wanted to replace this item unfortunately wanted me to pay for protection plan again if we wanted to replace again. Only had the item for less than 4 months. Why would I want to pay again with the fear this item would have the same problem in 4 months. Should have just asked me to pay the difference for what we used

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I ordered for delivery and got a returned item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a USED product. It literally had a breadcrumb in it and all the plastic wrap just clumped beneath the air fryer. Gross! Go into the store and CHECK your item before purchasing. I'm so grossed out I'm returning it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Squeaky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan worked properly for the first year then the motor started squealing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is normaly a good value but recently the hold time is very Long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s policy and agreements were not good . Two years warranty gave but just returned only not replace

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Recalled insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great but has been recalled. If you have it people please get rid of it. If you are confused do your research to protect yourself and others. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useful for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to ensure if there were any problems with the gift was easy to repair

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked until it stopped.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well, but after couple months it does not connect to my cell phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next time I won’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it you know since it was a gift but the service squad I guess ain’t really worth it tbh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, it's almost not worth it for the protection plan, as it's such a hassle to get a replacement in store. They want to take your machine, send it off for "repair" for like 2 months, just to tell you it can't be fixed and you have to buy another one. If the price you paid changed, they only credit you back your original price and you have to shell out for the rest. Ridiculous.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it works amazingly well and I really enjoy this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Replacement. Not a bad value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy it than come to know that product which i buy has already 2 years protection from manufacturer.. than i cancel geek plan.. but it took me long to get refund.. many times need to call Bestbuy to get money back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it.. I know if I would have needed to, it would be a good thing to have

    I would recommend this to a friend