Customer Ratings & Reviews

For the price is not a really good espresso machine it takes to long to make a coffee.

Not vary helpful the geek squad in El Cajon Best Buy

I just use one day need more use. Just try French fry .

Product this covers didnt arrive until May 24 after purchasing May 14. Not at all happy warranty doesn't correspond with actual possession on an ordered product.

I never used the warranty because i took the product back

I couldn't even replace the item I bought it for..

If I could give zero stars I would. Machine crapped out within one year and Best Buy does not have the color I originally purchased. I could get a replacement straight from Keurig if I don’t with them. Instead I chose to deal with Best Buy where I only get store credit for the original purchase but the replacement two year guarantee for 12+ dollars it’s a waste.

Haven’t had to use it yet. I’m hoping i dont have to

I bought a Insignia Air Fryer Oven on February 7, 2022. I had a 2 year replacement plan on it that ran out in February of this year 2024. Now I received a recall notice on this Air Fryer Over saying it can overheat causing the handles to melt and other hazards. It figures after the replacement runs out I would receive this recall notice.

I did not have to use it yet so I really can’t say

It cooked great, meat is soft for pressure cooking, but after 4rth time of use, did not perform the same way. Tried again 2x, failed. Im glad I bought a protection plan, will go to store for plan service.

nothing like having protection for your purchases.

I was not informed that when I return an item For exchange that is under protection plan for $90 i will have to pay another $90 if i want it on the exchanged product im not out $180.00 on a $599.00 purchase that keeps having issues.

I don't like that the cashiers push this on customers. If I was there, I would've told my parent to decline.

For this new product, it has not been needed to use. But it’s a whole different story regarding the “Geek Squad” when my laptop was involved!

I took my small appliance back today after a month of use, the handle had broken off. When I used the protection plan for a replacement I was recharged for the protection plan which I thought covered my item for two years…

I like it, my got has a older version and it’s better, this one gets hot very fast and it’s annoying!

Be careful with this service as it can be a real trap. I explain, first of all, use it no matter what they say on their website. Especially if your product is still covered by the original warranty. If you decide to use the warranty, you might just lose the money you have paid for this service. This is exactly what happened to me. I decided to use the warranty as the manufacturer decided to refund me, I lost 18 months of my coverage. The issue is that on their website they kind of nudge you towards the warranty by saying that warranty might be available. You go for that and then you lose it.

This has already stopped working right. Thank goodness I purchased the warranty. It was for my parents and they liked it until it started giving them problems.

cant review yet. When it arrived it would not come on it just ticked so i purchased extended warranty and it sat in bedroom out of sight, So when i took it back they ordered me a new one Nov 30 saying arrival Dec7. Well its Dec 31 and I still have not received