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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7054 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 7,054 reviews
  • Rated 5 out of 5 stars

    Fast and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up an appointment online,went to the store and they were able to help me and get me out the door super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product recommendation to all . Your wife will enjoy !!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad - Keep up the good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, you know. I never needed to use this, so I guess you could say it is a good thing. I don't think I could really qualify as someone to review it, but I'd like to think they do good work. It's nice to have some peace of mind, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet hoping for great service thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extra protection. I rarely ever need it….. but the times that I have, I’m really pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy coffee maker is one good.i very day ready hot and cold coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in doubt, get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this on some of my items and have used it. Replaced items with ease. Though it is unfortunate that I have to pay extra because it is such a hassle for the product companies and best buy to honor their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Time Buying An Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a warranty. It was at a good price and I decided to buy it. I would recommend getting a warranty if the cost is reasonable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I've had the 24-month Geek Squad Protection plan for a while now, and it has provided some peace of mind. knowing that the plan will be there when I'm ready to use it. It's nice to have that extra layer of support and assistance when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage insurance for what may happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always use on my network equipment with no issues at all over the years will see if it goes as well on small appliances which it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad service for higher ticket items. Helps to know I can fall back on it if needed, but Best Buy has stood by their products for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this coffee maker whether you making 2 cups or you’re making 16 does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased many BestBuy products during 2023 and haven't had to contact them for Geek Squad support on any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service, love everything about best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have just in casee anything breaks and its non fixable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Service, specially on high dollar end stuff. It's good to know Best Buy has my back when things break. Nothings ever perfect, even with new stuff. Never a problem with them. Good quality workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Keurig one which leaked most of the time. This one is perfect for me. I would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service and efficient, works exactly what do you need to cover your new product?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad built my gaming PC to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always experiment great customer service when doing business with Geek Squad. Would recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Just Incase" can help a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a laptop I bought my brother. Recently the screen completely broke and although it took 3 weeks, they replaced the screen and fixed it with no problems. Will be sad when it runs out.

    I would recommend this to a friend