Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7054 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 7,054 reviews
  • Rated 5 out of 5 stars

    Good to have in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s something worth having if you ever need it I’d never invest in an expensive item and not get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the service. When your machine or item breaks down; and it will. This service will save you the headache and loss of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always happy with this service. Haven't had to use it for this item, but the one time I did was for an AC unit that was pretty beat up and BB took it right back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement program ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you say, geek squad protection for your teroubled needs no mail-back wait time geek squad replaces your item on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty service offered by any retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buying extended warranty is worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service, fast nice and polite. was able to answer my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is a great addition to larger purchases. My clock quit working on Bella, with help from Geek Squad I walked out with a new coffee maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get it for the peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on man they’ll replace whatever you need it’s not malarkey it’s geek squad, protection go ahead and get it and have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology Safety Net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allows peace of mind. It is nice to know if something breaks or doesn't work you are covered financially and you can get your items repaired with expert technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience, i already have all the answers to the possible questions, but i took the broken product, they verified my information and i got a new one no questions ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacemtn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fact that i can get support after the warranty wears out. this purchase is a must especially if your purchase is an investment into the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the value. Love that anything that can be fixed will be fixed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love geek squad protection plans! I recommend them to everyone that loves keeping theyre technology safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have protection, especially in the machine you love the most!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turtle wins the race

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys and gals at geek squad seem to know what they are talking about whennit comes to computerss. The only thing i can sah ive had an issue with is how long it takes for them to get so.ething done and back to you. Its been over a month and i still dont have my pioneer amp back if it was that bad it would take this long then they should of given me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great thing to have this warranty Best Buy never gives you a hard time for returns. Very easy stress free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although ive only used this service to replace items the geek squad emplyees are always extremely helpful and in good spirit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to write a review on geek squad because in general I always add the protection to everything I purchase. I have used this several times and have been satisfied that I purchased it each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this service I was Abel to have my cooktop,fridge, wall oven combo all free installation.. without that ser ice it would have cost me a lot more for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Geek Squad, they literally can solve any problem you encounter and fix it, or help you fix it yourself.

    I would recommend this to a friend