Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6995 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 6,995 reviews
  • Rated 5 out of 5 stars

    Amazing customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attentive and helpful! Greeting me as soon as I walked up. Made sure I was satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty purchased at a pretty good rate for 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it but have never had a problem with returns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they really help when you need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add geek squad service to my items just in case of something happens before I have it in others items they really resolved the problem when u need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service for some items every time ive needed to use been easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful for some items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service for some items every time ive needed to use been easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Know what they are doing!! Cooperative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for peace of mind. I hate buying something expensive and techy and then having it die on me. This saves me that headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest getting the warranty. They could try to fix if not they could give you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To everything I buy at Best Buy, I always add GeekSquad insurance. If something breaks down, they repair it or replace it with something new without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is “peace of mind “ is very valuable! I actually haven’t used the service much but when I do, it’s a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been purchasing BB warranty for years. Love the fact that products can be returned with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please remember to protect your purchases with warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have replacement package. Any time I had an issue the Geek Squad were always very helpful and would resolve the problem for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind to linger lasting warranty and geek help ! Love it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lisa. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Item not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me when I had issue with my item not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thx

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase. Always useful if I something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest way to replace merchandise that stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = W

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need Coverage for your devices is a must have! Best Buy has one of the best protection plans and Geek Squad has always been great to us

    I would recommend this to a friend