Customer Ratings & Reviews

worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase

worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase

I love the geek squad at all stores that I’ve used, but especially at the Lakeland store.Geek squad service is great for all your needs! I have used them so many times over the last few years! Absolutely wonderful And… Convenient. Friendly

Product works amazing and battery is really good. Definitely recommend.

Got the protection plan on my kitchen aid mixer. Never know when you might need it repaired or replaced. Good value and worth the money

I always purchase the protection. Fortunately I have not had to use it for these items but I have used the warranty before and had no issues

Love my keurig. My family uses it multiple time throughtout the day. I like that my product was nearby with a quick trip after work. Geeksquad has helped me in many cases and will always get my business!

I love most is the smart technology and versatility. Whether I’m air frying, baking, roasting, steaming, or slow cooking, this system handles it all with ease.

I’ve been very happy with this service and hope it continues. I’d especially recommend for a bigger purchase, a more expensive item or one that is a daily driver or gets heavy usage, I would always get this service. For my Dyson items especially as I haven't had the best luck with them working for long periods of time. So this service has provided me some comfort that my money hasn't gone to waste or been in vain.

I have to use Geek Squad protection many times and it has always been worth the money.

Great Customer Service. Knowledgeable with process and coverage.

Lost Netflix while watching a show. I pushed some buttons on the remotes while cleaning them after spilling sticky stuff on them. Pushed wrong buttons. Called Netflix, lost over an hour and no help from people who did not speak English well. Called my cable company and lost another hour and was told my TV was bad. My hair turned gray by now and I was cranky. I am a logical person. I pushed wrong buttons so it was a physical thing, not a bad TV or cable wires... etc. I needed that geek person who was logical and smart, liked a challenge. So, I called Geek Squad, I have a service contract with them. Bam. 5 minutes... count them, 5... he, my hero, figured it out. Told me how to reset the system and buttons and bam I was back with Grey's Anatomy. He was quick, and he was "it", the person you want to help you, the one who gets it.

Great customer service and great price for the amount if support you receive as a customer.

Great buy, easy to use. Small and compact. Kids love it

Great coffee machine, delivers a far better coffee than you would buy anywhere out of home. That said I do wish it was a little less expensive. We have also noticed the smaller parts tend to stop working. Otherwise a fantastic machine!

I'm glad we purchased this. In the past we have skipped it. This is an item we felt needed the extra protection.

A two-year warranty offers peace of mind, covering repairs or replacements for issues within the first two years. It’s a solid standard that adds confidence to your purchase. Just make sure to check the terms for what’s covered.

The agents mounted my TV and connected it to all my devices.

This is gold! With some manufacturers having a plan of obsolescence this comes in handy if your purchase begins to fail in this two year window. When it comes to these plans though the more time you can buy normally the better. It has come in handy across several serial purchases. If you can't afford it at the time of purchase then consider delaying the purchase until you can.

Geek Squad Protection made the replacement of my item so effortless. Rather than reffering me to call the manufacturer, they just made sure the item was in stock and exchanged it for me hassle free. Definitely reccomend getting it.