Customer Ratings & Reviews

I am so grateful that I choose to purchase the accidental Geek replacement. It has given me peace of mind. They have followed up immediately for me to get started once I purchased it.

Thanks to the delivery guy for the call.and the service.

I haven’t had to use it yet but I feel like you will replace without no issues.

The geek squad replacement plan is very worth it. Instead of having to buy a new item when anything is wrong with my item I can just exchange it if I need to. Highly recommend!!

So far so good. Hoping we won't ever need to use this replacement feature. Was skeptical that we'd have problems with the air purifier since I'd never had one. Well, this unit is incredible so far. Doubt we'll use this replacement option, but you can never be too careful.

Geek Squad is as a good as they promise to be. They are an investment in your technology purchase you should buy to protect yourself.

Great communication installed md program product!!

[Employee of bestbuy] Always a simple exchange, no warranty nonsense to navigate thru. All I have to do is bring the item back to Best Buy and get it replaced, easy and fast!

Added to my Therabody purchase. A must have die to accidental damage.

Up to now every time I bought something which I buy everything through Best Buy, all services from sales to delivery, installation, and repairs all were done perfectly. Last time I had a problem with my coffee machine and they just checked it and gave me a best buy card all money returned which I used for a new dishwasher. Thank you and please keep up the good service…

This fan blows like an air conditioner!! Highly recommend

It depends on the product and brand , as for example for bose product they need to send to bose and waited more than a month without my product.

The Geek Squad provides excellent and immediate service. When my Instant Pot started having issues, the Geek Squad people gave me a new replacement immediately. There was no hassle of trying to get a replacement from the manufacturer. Plus, they are really nice people.

Omg I love this! I’ve been wanting one of these for a while, but couldn’t bring myself to spend the money as soon as it went on sale I had to scoop it up. This holds up to its name blends well love the extra cups that comes with it. I haven’t used the food processor yet but I’m sure it’ll be amazing as well!

The Greek Squad team mounted the TV and did everything! In fact out front they mention if something is wrong with the product and take action to replace with the new one! They are super fast and very cooperative. We are completely satisfied and used their services almost 3?times in the last one year without any complaints.

This is a great little air fryer, a tiny bit hard to learn at first but does it's job.

Very professional technicians. They know their job. They communicated with me at each level until the job was done.

Excellent excellent excellent excellent excellent great excellent great excellent great job

I have really appreciated the Geek Squad Warranties on my purchases. When I've been within my warranty time frame and I have a problem, they are super about taking care of the issue or allowing me to get a new replacement!! Thank You Best Buy / Geek Squad

That is amazing. It works. Any problems. Highly recommend