Customer Ratings & Reviews

I bought the 2 year geek squad replacement warrant on an air fryer I bought. When my product broke, I contacted geek squad to see if my warrant would cover it and I had no problem getting a replacement. All I had to do was come into the store with the product, tell them the issue I had with the product and show them my warrant on my Best Buy account and the same day I was able to get a replacement! I was so surprised by the quick service I received. I really recommend getting the 2 year warranty!

first time buying and extended waranty but i have heard great references from friends

Geek Squad coverage always come through, I always purchase my electronics through Best Buy!

This fan was a life savior. During the heatwave I got this as a last resort because I was lacking cash, and it helped me so much, I use it nonstop! Make sure to add that protection in case you kick it at night lol.

This warranty is well worth the money. They make it easy. They fix it or replace it with no hassle.

It’s simple amazing. I can buy it over and over again

The razor is brand new so I have not had to use the extended warranty yet. But have had to in the past on another item and it was easy and carefree.

The agents are readily available and I know this because I used it for my Air Fryer that gave up on me and they happily replaced it for me since it was unfixable.

Seamless. I always get geek squad and recommend it to everyone.

Everybody there at that Best Buy is awesome I recommend this to all my family.

Have not used the warranty I think it would be nice

Got this for my heater and they replaced it no hassle!

So far so good. Hoping we won't ever need to use this replacement feature. Was skeptical that we'd have problems with the air purifier since I'd never had one. Well, this unit is incredible so far. Doubt we'll use this replacement option, but you can never be too careful.

The guarantie is necessary in case something happens with the Product,

The installation was flawless and tv & stereo sounds amazing !

The Geek Squad provides excellent and immediate service. When my Instant Pot started having issues, the Geek Squad people gave me a new replacement immediately. There was no hassle of trying to get a replacement from the manufacturer. Plus, they are really nice people.

So far so good! Received this as a gift for Christmas from my husband and kiddos and so far, it has not disappointed! My last air fryer only lasted about 4 months before it completely stopped working. However, this one has worked great! No complaints.

I have not used the Geek Squad for the item I purchased, but I have used it for other items like my Oculus Quest and Oculus Quest 2 for drifting issues with controllers. The convenience of being able to get a replacement the day you bring your item in, without having to send the item out to be inspected. If you use the Geek Squad service, and receive the replacement item (essentially you redeemed it), you will need to purchase Geek Squad again to continue coverage.

Fortunately the quality and reliability of Best buy products, I have yet to use. Reassured that it's available, just in case.

I have really appreciated the Geek Squad Warranties on my purchases. When I've been within my warranty time frame and I have a problem, they are super about taking care of the issue or allowing me to get a new replacement!! Thank You Best Buy / Geek Squad