Customer Ratings & Reviews

I always purchase the Accidental Geek Squad Replacement for electronics and appliances. I have had two large priced items replaced at no cost under this warranty.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

It's always good to protect your electronics what a better way than this warranty

nice to know you have a peace of mind with the extended warranty, i like that it's a replacement not a repair, im sure if i ever have to use it i'll have my small appliances replaced right there and then no need to wait on a repair, thumbs up guys , keep up the good customer service!

This service is a must. I purchased this with all appliances and it is well worth the value.

Love their efficiency and quickness to handling issues

must have always comes in handy when needed. You never know when accidents happen

Bought coverage for a small kitchen appliance. Developed issues but product had been discontinued by BB. Geek squad offered a replacement product. Easy claims process.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Best Keurig on the market and by far the best looking one as well. Girlfriend loves it and uses it multiple times a day. Highly recommend the 2 year beta buy warranty as ours died out right before two years and we got a new one for no cost

Agents were extremely helpful and informative. Warranties handled through them leave me at peace and encourages me to buy from Best Buy for all of my tech products.

I always purchase the geek squad replacement, because it comes in handy when I have to return to have to call in regards to an issue about my product. They are always helpful with assisting and getting the problem resolved.

The experience with geek squad was very interesting and the team was able to make some great progress.

My electric kettle was replaced when it stopped working after one year. My 60" samsung tv was repaired in my house after over 3 yrs of use!

Geek squad insurance so far I am liking it but we'll see what happens in time but if your person like me that really likes to protect your products this is the way to go

They work fantastic I never have my respite but they always pull it up by number and work with me

I love my new trash can, bought it for the nurse and therepist that comes every other day to put their footies in, who wants to put their hands on someone else’s garbage can, plus it adds a bit of glam to the kitchen

Haven't had to use it but it definitely was good value.

I am highly impressed with warranty, service and discounts included. Enjoy the coverage of multiple devices for 2 years. Not crazy about the price and the yearly part of it. I think it would be better to do a monthly subscription sort of.