Customer Ratings & Reviews

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

Purchased a small appliance that I might not know enough about or use frequently enough to recognize a problem should one have occurred during the regular return period. Now for a fair cost I have 2 years to fully check out this appliance.

I always get the the Geek Squad assistance and protection. It is an easy way to feel secure when stuff happens to devices.

To get the insurance for 2 years for such a low cost is amazing. I would recommend to everyone

Excellent coverage. Always satified with the exchange and refund policies on all items I have purchased. Would recommend Best Buy to all my friends and clients. Any deficiency on my purchases are covered.

Great service. Thats why we buy from Best Buy. Had to use replacement service on a coffee pot, they swapped it out immediately.

Just putting in a review to win $400 gift card, it is just a basic service I rarely use.

[Employee of bestbuy] I was spending $13 for a smoothie and came across the perfect blending unit now I make my own smoothie for pennies on the dollar

Protection plan for the machine just in case. Did not pay much so just in case the machine has issues in the first two years.

Haven’t had to use it product great but I do recommend for accidental

[Employee of bestbuy] Heats my bedroom well, and my wife loves that she can use the remote from bed on cold mornings!

Works great. Easy to set up and understand settings. Love that it comes with adittional accessories. Ninja products are excellenty

Straightforward and friendly, and usually easier to get into than other shops. Sometimes other places can do more custom upgrades when they do repairs, but here you always know what you get and with a guarantee. What else is there to say.

I bought this service from 3 failed purchase i had. I learned and if you ever get a blender or anything electric that you are not sure with the brand, use this. However if it’s pretty respectable product, save your money

Have had to use this twice now. Both times just walked into the store and walked out with a replacement.

Refunded by Kelsey at BestBuy (Asheville) when I was simply EXCHANGING the air fryer that I bought it for. I DID NOT WANT THAT TO HAPPEN! Best Buy goofed up and refunded our GeekSquad protection. I did not want that because we were just doing an exchange. We called the store, on the way back home, upon seeing the error but alI you get is a national agent. The promised call from the store "in a couple of minutes" never happened and we even delayed the drive home by stopping a couple of places. That was on July 7 and here it is 2 weeks later and no call, even after answering 3 surveys and calling on the phone, as well. I really wanted the Geek Squad Protection because as of tomorrow I will be returning this 2nd Chefman to get a 3rd one, so it looks like I might really need the protection in the future.

ANYTIME YOU PURCHASE ELECTRONICS YOU NEED THIS FOR SURE

Will be easy to get a replacement for this or a refund

the agent changed the printer instantly without long process.