Customer Ratings & Reviews

I have always bought the warranty from Best Buy. I have only needed to use the warranty twice but when i have it had been a fluid process. Best buy honors their warranty the best!

Havent had a reason to use it yet and i hope i dont i got it for that just in case factor

Amazing service and they are always friendly. I have no complaints.

[Employee of bestbuy] Always get protection wirh your products its worth it. Be smart on how you use it

This was purchased for my deep fryer the price was right and I couldn’t resist. I know with this service the geek squad will do me right if I have any issues. Thanks Best Buy

Works like majic. And runs smoothly. Food for a large household

[Employee of bestbuy] I always buy GSP on my products it’s alway good just in case anything happens

[Employee of bestbuy] Love gsp and gspr they help me feel like I have more value in my products and can do more with them

[Employee of bestbuy] Always worth it to get Geek Squad Protection. I always get it on all my products.

[Employee of bestbuy] I did buy protection for my unit. Very happy with everything

Great product worth every penny ready to place a new order for 2 more

Worked so well for my asthma!! The heater gets really hot. I Love it!

This service can be super useful, unfortunately Best Buy was misleading in how they helped me with it. I had an appliance with a warranty issue. Best Buy insisted on an in store exchange via their warranty because “it’s better” and promised since it was a warranty thing not an accidental damage the plan would transfer to the new one. THIS IS NOT TRUE. If you have an item in the manufacturer’s warranty for a covered issue - USE THAT WARRANTY. The plan will not transfer to the new one and you basically just paid for a warranty service you already got for free through the manufacturer. Corporate told me to go back to the store and speak to a manager to rectify the issues we had. In store gave me to a colleague, wouldn’t call a manager to help, and that rep told me too bad but he could “sell me a new plan if I wanted” I basically paid Best Buy for the warranty I had for free, lied about it, and they laughed in my face when I asked questions about it. So this can be a good service - but make sure it’s not in warranty first otherwise you’re just giving Best Buy a donation.

I always try to get Insurance for the products I buy at Best Buy, so is there something wrong with it, I know I’m covered and there’s no worries about what I buy at best buy

I always buy the Geek squad replacement warranty now. Best Buy took the shame out of the process. If an item quits working, I take it in & they tell me to get a brand new one off the shelf. It is that easy.

I love this air fryer and i got a great buy on it. It really is a convenience compared to turning the oven on

Geek squad is good. They are pretty quick reviewing the products and let you know if it can be repaired or replaced.

I’m so happy whit this ninja product work so well and o used every single day!!

Excellent problem solver Greek squad great and easy to speak to

I haven't had the need to use this, but I relocate across the country due to my work. So I'm glad to have the replacement plan in place.