Customer Ratings & Reviews

When I have had something break they have taken full care of me, the protection plans are excellent! Save your box and/or geek squad info though one time I almost missed out but since I had that info they found it.

Returned Bella Pro Airfryer that failed after 28 months. Purchased Geek Squad 2yr Service warranty. Full refund for dead product no questions asked.

QUICK FAST AND EFFICIENT!!! It may have taken all of 15 minutes and everything was hooked up and working. And they cleaned and took everything with them. They gave me the 800 number to call if I have any problem. Yay…

Hope i never need it but im sure itll be worth it.

It’s the best. It safe me from another $199 after my blender spoiled. They gave me a new one. It’s highly recommended.

I purchased Best Buy's GSP for my Hamilton Beach 4.5 QT Digital Multi Cooker which was a gift for my fiance. You can't go wrong purchasing an extended warranty such as the GSP on any kitchen appliance.

A strong performing air purifier. I noticed it definitely helps making the air fresher, although I wish it was a bit more capable at reducing dust. Granted, my house could just be naturally dusty, still a great air purifier all around! Also good for white noise while sleeping at the medium setting!

I purchased the Geek Squad Service and had my electronics fixed or replaced without problem. Definitely recomwnd ti buy it is with every penny.

Literally the best insurance on the market! Never regret purchasing through best buy and Geek Squad!!

[Employee of bestbuy] I've used a few of ghese plans and got duff replaced. Best buy has come through on their replacement

I got this for my De’Longhi all in one coffee and expresso. Sadly I had to exchange it for manufacture defects. I made the claim at my local best buy with no hassle free and got all my credit back down to the last penny.

If you’re planning to buy any electronics this is something you should add to your shopping list because accidents happen and if you don’t have the right coverage you would be ending pay more for the repair.

BELLA PRO SERIES. 12.6 QT DIGITAL AIR FRYER OVEN - STAINLESS STEEL W/ PROTECTION PLAN. pros everything it states. easy our children enjoyed...CON: the light bulb went out first & cleaning around that fan is difficult. MATERIAL INSIDE OVEN...they say stainless steel, I beg to differ. You scrub w/ soft Brillo the grease is not coming out that easy. Cant use Easy Off cause it some how scratches up & discolors steel? aside from that its super easy, & quite convenient. we had protection plan, exchanged, no problem.

I bought this for my air purifier, but I haven’t had an opportunity to use it yet. I hope the unit keeps working though but just in case it does not…..I have this as a backup!

Repair to my laptop was easy. Quick turnaround. Excellent customer service. Great communication on the progress.

If you purchase any type of electronic do not forget to purchase the the Geek Squad protection plan. I made that mistake once by not purchasing it on an expensive electronic and that was a big mistake. I is so worth the accidental geek squad replacement plan price. I recommend it to any and everyone I know.

I always purchase a Best Buy warranty when it comes to small appliances and electronics. It’s better to be safe than sorry and BEST BUY will stand by their service warranty. I highly recommend because things happen you just never know.

Geek squad replaced my almost 2 year old air fryer without any issue. They asked what was wrong with it and I told them. They asked if I wanted a new one or refund. I took a new one right off the shelf.

[Employee of bestbuy] It’s a great product and will always advise everyone to purchase there product from Geek squad.

Geek Squad coverage always come through, I always purchase my electronics through Best Buy!