Customer Ratings & Reviews

I bought this Geek Squad protection plan to add accidental damage to my De'Longhi coffee and espresso machine. I've had protection plans for items that I purchased from Best Buy just to cover my butt in case of an accident or repair for the product.

Love it. I like the dual area and that i can cook two different items with each having its own temperature and time settings. User friendly.

you can walk into any Best Buy store. They be able to help you out right away excellent customer service. They also do a home service for your electronics and you can also give them a call and talk to them fantastic way of dealing with technical support.

Literally the best insurance on the market! Never regret purchasing through best buy and Geek Squad!!

Buy whatever you want because they only sell originals, you can trust them.

Always get it with any purchase in store. Well worth it.

Haven’t needed to use it yet , hopefully I won’t need It any time soon.

I must say, Geek Squad coverage is probably the only insurance worth purchasing for any small appliance. I personally get it with and item over $200 in value. I never have issues with best buy returns or exchanges during the coverage period.

So easy to use and very easy to understand, not confusing.

Ease of mind for the next two years, can't beat that.

I was very impressed with my excellent service I received today by a gentleman behind the Geek Squad help desk. Excellent, friendly service. Only took a few minutes to get my product warrantied and I was all set. Thank you.

I really recommend this product for many purpose hh

The Geek Squad service is always great! I would recommend it to anyone.

I get that people hate when workers ask if we want the protection plan but it’s worth it. To protect your purchase money on the item and have security in knowing your going to get your unit repaired or replaced is a no brained. Even if you want to upgrade after your unit goes out and it can’t be fixed you at least get to use your original purchase amount towards a new unit!

To be honest, I purchased the 2 year extended warranty for my product in hopes that one day (if I ever need it) I will be covered with issues on my product. I have yet to see the type of service and customer support I will receive from BestBuy, when the time comes, but I’ll keep you guys posted!

I have not had to use the extended warranty. It is nice to know the warranty is there if I need it.

Super easy and streamless, the nice gentleman was able to do a replacement within minutes and found a replacement for us. Will always be going to geek squad whenever needing help fixing an issue woth an item from best buy. THANK YOU!

Always good to have them in your back pocket for needs

I have used this service for many electronic items and it great to have .

It’s the best. It safe me from another $199 after my blender spoiled. They gave me a new one. It’s highly recommended.