Customer Ratings & Reviews

Great service from Geek squad, bit more in ease that i don't have to worry about going through the item's warranty and just go straight to my local Best Buy to get it fix or replace

I also purchased this additional protection ive not used it yet but i put this on all my items because theyve been very awesome in the pass when needed .

Purchased the protection plan for my 6 year old sons nintendo switch and when it finally gave out Geek Squad was quick to get my item replaced and back to me without issue.

I hope to never need it, but I’m happy with the peace of mind it gives me knowing that I have it.

Great service; they replaced my PS headphones, which broke without questions. This is a must to protect you electronic products

The Bad is that sometimes making a Claim with Geek Squad Protection can take some time on the phone. (20 minutes?) The Good is that when I've made claims with Geek Squad, as long as within warranty terms, they have always supported the plan, and repaired or replaced items for me.

Geek squad is reliable! Will fix and will complete your issues, but be aware they will call you so make sure you answer!

Definitely worth getting the protection. I dropped my juicer lid by accident and it cracked . I returned item to the store for a full replacement. Glad I purchased the protection plan.

I have peace of mind with this insurance policy that my product is going to work.

Geek squad protection plan saved me money! Was experiencing power issues with my trimmer but exchanged it for a new one without having to pay out of pocket.

Will be easy to get a replacement for this or a refund

ANYTIME YOU PURCHASE ELECTRONICS YOU NEED THIS FOR SURE

I absolutely love this blender. I was a bit hesitant because of other reviews mentioning how loud this blender is but in my opinion it just sounds powerful. This blender blends effortlessly, fruits, ice and everything I've placed in it with no problem. Very easy to use and clean up is super simple.

I mean what else can you say about a free replacement? 5 stars baby

It’s a great feeling to have, however in a rural village, it might not be worth the hassle of having to ship out to have a new product sent back in

It’s great to have this if it’s affordable to you. Things like game console controllers and other items you are definitely better to have this. I usually get it unless it’s really expensive

It is must when I buy any product from Best Buy to have geek squad protection and downloading on my product

The Geek Squad Replacement is unbelievably good! We highly recommend this service!

Excellent service and professionalism. Geek squad did a wonderful job installing my tv. They were prompt, knowledgeable and friendly. Highly recommend their services.

Best thing you can do is purchase this replacement plan when you purchase any product at best It’s one of the best plans that Best Buy offers