Customer Ratings & Reviews

I won't purchase Geek Squad again because when you go in with the product I was told I had to contact the manufacturer, so decided not to get the service again.

Love how much different things Geek Squad covers!!!

I think it was a waste of my money and time. Didn't get the help i waited for.

I haven’t got to try the lid yet, the batteries are not included. This is a light duty trash can. To say the walls are thin is a understatement. After a grocery trip the trash bag had a lot of filler items, the plastic grocery bags, clear plastic wrap that goes around bottles, etc… I gently pushed down on the items to remove the wasted air space and I heard a weird noise. The back corner bowed outwards linking the metal resulting in two large inward dents on the right side. My advice would be to keep your old trash can handy, I have little faith that this can handle heavy objects or even a regular bag of trash. It is a light duty can.

Bought the 2 yr accidental protection plan. Would highly recommend

They’re very helpful. If they can’t fix it they’ll replace it.

A must have for all the items I purchase. Warranty is guaranteed

Haven’t had to use yetis that’s good. Make sure to buy.

Thank you Best Buy for providing this quality and many more things

This time was a little bit better then the last times

It seems like my coffee pot was less the quality of the coffee pot I bought. I think they should give you the same quality or better when I purchase a protection agreement.

Great service! Hands on experience. Every thing was perfect.

Always have been very informative, haven't used at home yet

Haven't had to use, but nice to know it's there.

Never be too safe and ready with protection would suggest it

Geek Squad2-Year Accidental Geek squad replacement for free

I want to cancel this plan due to lack of service I requested over a period of 2 e=weeks on both products I bought. On line at Best Buy I am unable to get the pdf plan coverage and I spoked with Agent Susan R and a Agent Bradley (Geek Squad) both ended chat over a period of 4 hours with no results of my request to have them send the pdfs via my email they have on file. I even requested to speak with Management (Via Jackelin and a Ella) but got disconnected. So I called the customer Service -Credit card service-they stated they can not do anything but Geek Squad can cancel plans and provide credit to my credit card-waiting for transfer again to Geek Squad after Ella put me on hold still waiting after being on phone for 4 hours!

Since it was suggested, I hope It comes handy when needed.

Don't always get a warranty but better safe than sorry

I bought this insurance expecting not be usable. fair price.