Customer Ratings & Reviews

Yes .. too small ! Looks nice tho! Price is better NOW. Regret purchase.

Total junk. I thought it would be okay for just an occasional espresso for guests. I should have known better... this thing is garbage. Returned it.

Not needed just waste of my money and time it was.

Awful. They won't let me use the protection because the item is still under manufacturer warranty. The agent hung up on me when I asked why. I was having difficulty finding the manufacturer warranty info and just wanted to use my purchased geek squad protection instead. I guess you can't.

Always get this for my big purchases. Have used it multiple occasions and always a smooth process

Don’t buy this product find a different insurance for your item Best Buy ended up telling me they can’t replace my item because they don’t make it anymore and left it at that

Guarantee garbage, which I do not recommend anyone to pay, they promise you everything so that you can buy it and when you use it you hit the wall and regret it

Seemed like a good idea, except my coffee pot broke 2 days after the recplacement ended.

Didn’t have the need for that option therefore didn’t purchase it

Best Buy does a very poor job telling customers if you return a product for a defect during the two (2) year coverage period, you forfeit the $89 you paid for the extended coverage. Adding to this is if you don’t use the extended coverage you don’t get your money back either.

Recalled no refund issued. Fire harm . Shouldnt of been sold

Haven't had a chance to use it, hopefully it is worth the money.

Product is very loud and is not consistent with producing coffee

The coffee grinder already stopped working in less than 45 days from owning the espresso machine

you guys got me again. One and done. Geeks so full of attitude that I never want to buy another product or service from you again.

Just wasting your money. If you buy something from bestbuy they never protect ehat they sell and you need ordered this thing.

Leaves good with a plastic smell and a funny taste

They are very slow and they don’t deliver when promised.

Cannot replaced same item because the store credit was ($541 - original price purchaed) and the recent price of the item now ($749).

Paid for it but was unable to find receipt, but it appears that Best Buy had it and I should have just brought it back.