Customer Ratings & Reviews

The best thing I’ve ever done is purchasing warranty on my coffee maker. My coffee maker stopped working took it in they traded it for a new one with no hesitation.

Best buy has always been my favorite retailer for protection plans. I recently had in issue with one at target where they made me xontact an outside party and wait for a rebate pending an invesitgstion. Best but makes jt easier by handling it themselves.

I often struggle with "should I or shouldn't I" purchase a service agreement or extended warranty. If I ever need it, will I really get what I think I should have (i.e. repair, replacement, no hassle). I have purchased agreements from Best Buy in the past and am pleased to say service agreements are easy to access and they always stand by their word.

This replacement warranty is wonderful and easy to use if needed. The cost is well worth the peace of mind.

The accidental service warranty is one tgat I have used many times and Best But allows us to use when and if needed! I would say that folks should buy it!

So glad I bought the protection plan for my razor because it broke 2 months after purchase. I was able to get another one for .10 for the next protection plan since I hardly used it.

SUUUUPERRRRRRRR GOOOOODDDDDSDD PLSSSSS GET IT GUYS

Been using geek squad and protection plans for years. I get it on everything I buy because it’s worth it!

geek squad replacement is money !! they are easy to work with and have never had any issues with them.

I get the insurance on small items that I constantly use a lot. Like headphones. blenders. Washing machines. television. For the simple reason that I constantly use them a lot and stuff happens why deal with the headache. I’m buying peace of mind and all I have to do is says “here” they fix it or they gave me a new one.

A must purchase for any Best Buy product as the break frequently.

I purchased this extra Geek Squad warranty for a coffee maker, around 4 weeks of use the carafe got broken, I called BestBuy they said bring the whole coffee maker back in, I did and they sent me out the door with a brand new one, not a question asked, the warranty I purchased was $19.99 and a new carafe would have been $25, so it paid for its self

Geek squad takes care of everything! Love my item it was a air fryer

Best warranty out there, I’ve had many lemons in my years of buying products and the Best Buy policy has been the most accessible.

Comes in handy for all the multiple appliances, tv's and electronics I have purchased.

What a company won't do for a customer! They provide great service, and the staff is accommodating. I wish other customer care entities could operate in this capacity.

My old airfryer decided that it didn’t want to heat. I was able to take the unit to the store and exchange easily for a new one no questions asked. I love that I can get a replacement so easily. I definitely purchased a new plan for the new unit.

Great service. Always willing to help in any dept.

They always do a great job when I need them. They are fast and reliable.

Do I need to say more? I will because I need 6 more characters.