Customer Ratings & Reviews

Geek squad is the best product protection warranty out there . Best Buy makes it so easy to replace your products .

I don't think my kitchen could function without my KitchenAid mixer! It's quick and mixes things better than any other tool I've had - plus it looks pretty on my counter top. I love to whip up fluffy mashed potatoes, shred chicken, and bake cakes and cookies. HIGHLY recommend adding one to your

I purchased this for an electric kettle. I had purchased a previous electric kettle from another vendor that broke within 2 months. Given how often I use it (almost daily) I thought it would be a good investment to get the coverage.

Extended warranty for the small appliances are no brainers and they should be bought each and every time even though Consumer Reports is narrow minded as all get out-it’s your money and decisions afterall-some are great and others bite.

This service is awesome. They get things done and they appreciate there’s customers

This warranty is perfect. And the squad are extremely helpful and have great knowledge in the department

Use geek squad service to install a new refrigerator from bestbuy. Came in an about few minutes, it was installed and ready to be use. Excellent service.

This service is excellent, especially for earphones. I have noticed that, for some reason, all the earphones I purchased tend to break quickly.

I always purchase Best Buy's GSP (2-year or 3-year or longer if available) for any item I feel has a higher probability of breaking down within the specified coverage period. Never had any issues with Best Buy's GSP and will always keep coming back to it for however long it's offered!

I have always trusted the shark brand and this purifier works great, however after a little after a year some of the numbers have stopped lighting up. Hard to read what it says for filter life, % numbers, etc. as only part of the number lights up. The light for auto mode doesn’t light up at all.

Wonderful, productive, professional, ans great service

Why would you not buy this. Accidents happen all the time. This is mostly just in case an accident happens. It’s not about the quality of the product that hand.

I love this part of Best Buy, I’ve always received excellent customer service when I have a problem with an appliance or any other item I bought.

I really like this product for its ability to create good espressos. Hard learning curve for first timers but its easy to use afterward. Itd be nice to have a grinder with it for the coffee beans but thats okay. Will use this all the time

You never know when you will need the service and I'm glad that I purchased it just in case

Getting insurance on my items it the best decision. Best Buy is amazing at repairing and making the process extreme easy

I recommend to buy insurance since it’s expensive product .

I rarely get extended warranty except for Tv's but this product it is a must because i love airfloss but it doesn't last long(6-12 months) before it fails. The extended warranty is cheap and you can just get a new one when it does fail.

I love geek squad because if you have the warranty Best Buy has their own extended warranty

It’s nice to know we can depend on the people to take care of the situation