Customer Ratings & Reviews

It's always good to get the accidental damage protection on major purchases with limited warranty

I would recommend the Geek Squad Protection for your products for those days when you accidentally drop your product and something breaks.

I've only had this phone for about 3 weeks, and I will say that I'm impressed so far with the extended battery life, and the functions of the phone itself, and at a pretty good price too.

This is the best warranty because if whenever your phone breaks or doesn't work within the warranty period, you can return it for store credit or get another item just like it!

I GOT THE INSURANCE JUST IN CASE...AND NOW IM GREATFUL I DID MY PHONE ACCIDENTLY FELL FROM TWO STORYS HIGH AND SHATTERED IM GLAD I HAVE AN APPT AUG 8 HOPE I CAN GET IT FIXED

I made the mistake of not getting the coverage for my Samsung Galaxy S20 +. When I replaced that phone with my new Samsung Galaxy S21 + I bought this coverage. I don't know how good it is but I wanted it Just In Case!!

Definitely do it!!! My husband phone broke a week after we purchased and thank to the plan, we got a new phone + the best service ever

Had my OnePlus N20 for almost a year. Had to replace it and I had no Problem, Excellent customer service and upgraded to the N30 and put the protection plan. Thanks Geek Squad

The geek squad offered me great service, initially I was a little unsure of their level of knowledge, but I quickly came to realize how professional and skilled they are. I’d recommend BB Geek Squad for all your service needs.

Needed to clean and enstall new WebRoot. At first, it was not working. OH NO! Lord give me a couple more years on this MAC> I need help. why? I moved my wifi connection and voila. Never jump to conclusions even though your old. I am old. I need grandchildren's help.... or Geek Squad.

Over the past 15 years, I've always had GS on speed dial; & they've NEVER let me down. My team often went well out of their way to do what they didn't have to do. Intellectual, knowledgeable about their specialty as well as any out of store processes that may take place; all around on point. Every time.

purchased a new phone..spoke with Todd in Port Arthur..Awesome personality and very informative and helpful.

I purchased the protection plan just in case l drop it and the screen breaks or anything else that may go wrong. It also covers it if I lose it too. Hopefully I won't have to use it..

gave us back store credit for a 2 month old phone that died, lost my $5 credit rewards in the refund.

Thank goodness I haven't needed to use it, but like other insurance it's there in case you do.

Its nice to know you have some protection in case something happens. I do want to say that the Best Buy employee who helped us in getting the new phone with accident plan was a pleasure to work with.

Another blu. Love the clarity, sound and lightweight.

When ever I purchase a phone with Best Buy I like to add the geek quad insurance because it’s understanding and they do help you when your phone gets lost or stolen

Haven’t had to use it but it’s nice to know it’s there if I do!

Not a better deal in my opinion. I paid for the plan, but when i went there for my broken phone to get it repaired, they don't have parts and said need to pay 200 more and will get me a new phone.