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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,441 reviews
  • Rated 5 out of 5 stars

    Free Reliable Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to Finally get some sort of Warranty for my Phone. And this time it came with my purchase. We'll see if and how it will cover my phone in case something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used it and I hope I don't need it, it is excellent to have your cell phone insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and professionalism. I truly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a good review because I don't know that it is not just broke my phone two weeks ago and it was out of warranty a couple of months. Have had this service on other things in the past and has been very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful for this option. I've used it for several years and any time a phone ends up broken, I'm able to get it fixed or get a replacement quickly. Definitely worth the few extra dollars a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its needed specially for a high cost phone. At least for the dirst 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this protection if you own an expensive device. The parts are expensive to replace and Geek Squad protection covers parts and labor. $200/year for protection is better than $400 for one time part replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing phone and i suggest to buy this amzing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad protection. It lessens our anxiety just knowing that they are always there just in case something happens to our electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used them yet for this purchase. But in the past they have fixed my laptops and other phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids this is a must have for accidents and mishaps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought insurance for a Nokia 3.4. My only question is after a year if I have an accident or drop the phone is a replacement covered. It is still a good phone. Useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth the money for my protection on my phone. They are always willing to help me with any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Haven'tt had a problem yet with my product but have used Geek Squad for other appliances and they've been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have broken so many phones in my lifetime being super accident prone and also always seeming to buy phones that end up just randomly dying, having this protection plan has never once let me down! Not to mention it's saved me hundreds if not thousands in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The qeek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a question they could not find the answer to! Love the geek squad They don't make you feel dumb on anything you need to ask and , that is very important to a 77 year old. I never had a computer in school many years ago! I love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to get the geek squad service. It helped so much when I needed help with my cracked screen. The Geek Squad service was on top of it, very professional and friendly. It is worth purchasing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was just as described and perfect condition. Couldn't have been any happier and it came the very next day. yaay. I love me some Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this 100%. My phone fell and the screen cracked, I take it to the squad over there they gave me the full refund of the phone (store credit) plus the remainder of my unused protection. Great job BestBuy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Best protection for your equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans at BestBuy are simply the best! Do not buy any electronics without the protection plan. They offer a good response, easy to make a claim and workout to be satisfied. In fact, I prefer to buy an equipment in BestBuy just of the protection plan.

    I would recommend this to a friend