Customer Ratings & Reviews

if you don't have the squad to back you up, do you really have anything? Don't be a fool, you need this squad to protect you.

I have been a return customer of Best Buy for years now, and I love Having the geek squad protection plan. Over the years I have actually had to use it a couple of times,and I must say, It has been a True asset to my investments. I personally recommend it, and prefer the 2 year plan.

I purchased this for my wife's phone and you can't go bad with a 2 year warranty, it covers loss, damage and other stuff and the price is reasonable, so if you think your phone is not going to be protected then this is your option to purchase the geek squad protection, I hope this helps.

The best investment you'll ever make. Great service and no hoops to jump through. If available, I buy this service with every product I purchase.

Even if it is a lot of money, it is good to know that I can get a replacement for a good number of issues. But I would say it's only worthwhile on expensive items.

Nice sense of security to have a samsung galaxy. Always nice to not pay full price.

Goog service........................................................................................................................................

Saved me when the glass on my flip four wore out highly recommended insurance on anything you use daily that you invest a large amount of money on.

This works amazing for having phones and being as rough as I am in my working field. Would highly recommend. Will not have another phone without it,

I have geek service on all my equipment. It is worth every penny! I have used it on my phone and my laptop! I highly recommend it!!! They are great!

I had to pay 100$ but the guy didn't do it right so I got a new phone for free so overall good just better train your staff please

Phone died after falling down and screen breaking. There is a 100$ deductible. Cannot return old phone directly to store. Had to ship it. Geeksquad paid for shipping. Claim was paid out in bestbuy gift card.

We are happy with having the Geek Squad Protection for all of our electronic items purchased from Best Buy. When our computers experienced problems for Windows 10 updates The Geeks corrected the issues with no additional charges. A great team of computer techs.

I usually use another warranty service but at the same price why not go with something local. I haven’t needed to use this yet(and hope I never need to), so can’t say anything good or bad about it.

The protection plan is good, however. If you damage the phone you must pay a $200 deductible.

Nice to have just in case you have that accent you don't plan on having.

This is necessary for piece of mind when buying my new phone. I believe that having this "insurance" will keep me at ease should something happen. Phones are not cheap.

Buying from Best buy is easy and always great deals and love the selection that they have. When you buy online and order ahead and can pick up later its even better

I bought the monthly accidental protection plan for my daughter's phone. It is very important you purchase an accidental protection plan any time you purchase any electronic product.

The phone is just fine, not mine blowing. The camera is very good, but the screen is too narrow