Customer Ratings & Reviews

Absolutely a must have protection option for electronics (especially a teenager's new phone). Peace of mind that it will be fixed or credit on replacement if something does happen to it - and with kids, you know something will happen.

If you didn't know geek squad rocks.. absolutely love those guys..

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

Phone was perfect for the job needed, excellent customer service

I have not used the coverage for this phone yet, but have used the Geek protection plan on other things I have purchased. I like the coverage and the assistance that I have received.

Quick service as far as mailin process which is annoying yet they respond and send your phone back quickly

Mobile phone is the only electronic gadget, I use during most of the time in a day. So there is a high risk for mobile phones getting damaged. I purchased this service from Best Buy to have this risk covered for 2 years.

Although I have not had to use the geek squad insurance yet I feel like $8 a month is more than a great deal in my opinion because I am so clumsy and break phones so easily.

Great coverage on device. Great customer service. Great value on plan.

I always get the geeks called protection on anything that I have from Best buy definitely would recommend

GEEK SERVICE A SERVICE INSURING THAT PRODUCT'S WILL HAVE LONG LIFE USAGE !!!

I usually do not purchase extended warranties but this one from Geek Squad is a must! Best Buy is very hassle free and will often replace your item without much of a fuss. Geek Squad service is excellent and highly recommended!

Never thought I would have to claim coverage. Was easy to proceed with claim

Great to have in case of a accident or if you havve a problem

This is the best thing to get when you buy a new phone. Replaced my phone without any hiccup for my broken screen. This is a must have for as rough on phones as I am.

I didn't have any problems with Geek Squad. I hope for a next time to buy it for two years instead of one year.

Cant stress enough the importance of purchasing the geek squad service! They are always polite and quick. No hazzle having to call the warranty and wait long phone calls. Make sure to always buy the extra protection plan!

So far I haven't had the need to use the geek squad protection, but you get a backup battery replacement and your phone fixed within the 1 year of purchasing it so I think its worth it if anything happens to your device.

We heard good things about the Geek Squad, so when I bought a new phone, I didn’t hesitate to buy the service plan. I hope I won’t need to use it, but if I do, I can use it at any Best Buy no matter if I am home or on vacation.

Peace of mind having this insurance. like all insurance I hope not to need it but it is good to know it is there, Having the ability to go to the local physical store makes it easy to get service.