Customer Ratings & Reviews

always so helpful and make buying a new phone a good experience also they helped transfer everything from old phone to the new in just minutes

I have had great experiences with geek squad all around, nothing really to say other than that they exceeded my expectations

Geek squad protection is a must have. Definitely has saved me from having to pay full price for a replacement product and repairs on many devices.

In love I Watch everything in full screen!! Really recomended.

Geek squad was very attentive to my repair when I dropped my phone accidently and cracked the corner of the screen.

I love how they are knowledgeable about the products.

Great service, always ready to assist you and if they can they find a way to help you! I had used there service since 2014.

Very excited to have this service so that our phones can stay protected

Haven’t had to use yet but if need be it’s there’s so happy I decided to get it. Since it’s for my son and you know the story

I'm hoping I won't have to use this but I need to remember I bought it at Best buy and not a cell phone retailer

They did very well in all their rendered services.

Geek Squad has always offered quick and precise solutions to any problems I've had and I can't imagine purchasing an electronic device without Geek Squad Protection. It's peace of mind that can be purchased.

I have never used the service but it’s why I shop with BestBuy. I like the peace of mind that comes with getting help ASAP!!

Geek Squad was very helpful on the phone and it didn't take hours like other phone support businesses do just to talk to an agent

I'm a elite plus member and I'm speaking from experience,they're professional&very knowledgeable. I wouldn't buy anything without having Geeksquad coverage knowing what I can expect regarding they're first class service.

Friendly and very efficient service. I was able to upgrade my S22 to an S23 at the store relatively quickly.

Have to have the geek squad protection. Right? Especially with kids purchace. Cause I cant fix the stuff. Hopefully wwont need to use it. But there if need it.

Service was pretty good , fast and curtious. Geek squad service representative was knowledgeable.

The geek squad is so helpful im so glad i got this protection that mallory suggested .also Mallory and hannah were great answering all questions and why its so important to have this

Haven't had to use yet so can't say. Think is a tad too expensive however.