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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,441 reviews
  • Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Had to exchange phone due to sim card getting stuck. Exchange was quick & easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Woodbridge Online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online pickup was smooth and quick. Polite and Professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 year protection plan is a great idea when you get a phone. It appears to cover nearly every possibility of phone issues. Hopefully won't need to use it, but better to get it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones Worked Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked great with no issues. Had a good description of the perks and looked forward to long use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is worth it. I get it everytime I buy a phone from best buy and when my phone breaks all I have to do is go in and make a claim and they send you a gift card and you send them back the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need a little protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchase a Samsung cell phone. And I feel alot better having extra protection for my cell phone. It can not hurt and I do highly recommend. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright to have but I they do charge for many things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helped Fix My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my brand new laptop's speakers were no longer working, I took it to Geek Squad and they diagnosed the correct problem immediately and helped me exchange it for a functional laptop. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good, think it's a little pricey. But, if you ever need to repair or replace your item, it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geak squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek plan is great. If you need any help or anything goes wrong, just call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my Samsung galaxy. It's reassuring to know it's covered by someone i trust!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use sound quality is amazing The battery could last a little longer . All in all a great phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad is useful if purchased as it covers any damage to the product, its little expensive tho to spend those bucks every month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeksquad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have love geek squad warranty but not to show i agree with the terms of using manufacturers warranty at the same time i disagree

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad Protection Plan saved the day shortly after it was purchased for my husband’s SmartPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have any technical issues with any thing I buy from Best Buy they help me!!! I can’t live without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i love the fact that if anything happens to your device best buy dosr there best to fix or replace love geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love extra protection, comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the extra protection & security of having the 2 yr geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan was great and I get it on all my devices I purchase. When I had accidental damage I filed a claim and had a replacement within 3 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to have extra protection service. Glad I got it!

    I would recommend this to a friend