Customer Ratings & Reviews

Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

I always try to get a protection plan on electronics that I purchase. Especially anything that I have on me daily. One drop could do some damage and it cushions my wallet in the long run.

The agents are on call whenever I need them with a computer question which I can't resolve.

This is the way to go if end up spending a lot of money on a device, great replacement policy, i highly recomand it!

They always there to help you no mail no nothing just go to the store and they will fix it for you or replace it for you

Always get insurance for your phone. If you accidentally damage your phone. You are covered without a any hassles

Is a good idea for the protection of your items, is better pay for a year

We have not had to use this yet. But so glad we got some protection should anything happen. Thanks for offering it.

They worked with me to fix issue and then returned my money when it was unfixable

Geek squad does outstanding work and are very knowledgeable and helpful.

Perfect just aggravating whenever it expired after 2 years tried to register me again automatically.

It’s in the works. Have not used Geek Squad yet. I am giving 5 stars based on the Geek Squad knowledge and care given when I asked them several questions about their service for certain items.

Clerk was helpful the other clerks needs to pay more attention to other customers

I have never regretted having a geek squad warranty on my cell phones, gives me peace of mind.

I used to get this more often but not as much recently, I always been a person to do everything by myself just because I feel more comfortable and knowing what I can do, but it is great especially for Elder people just because they can't get in the stuff areas and they're always there to help, if you ever go inside the Best Buy building you might have a little weight if everyone else is using it that's the only CON that I really noticed

The 2 year purchased plan I got at best buy has been used a few times and this plan is a must have especially on expensive devices.

Best product of cellphones nice pic and videos loveit

Always worth it! When you least expect it, you drop your phone and shatter the screen. This is the best way to go!

Since I purchased a renewed phone which does not come with a warranty. I think the Geek Squad 2-year warranty is was a great way to go to guarantee some protection for my phone.

Insurance/Protection for my BLU G9 Pro cellphone for 1-year warranty. Really good phone to have insurance/protection for. Keep up the good work!