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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,441 reviews
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get protection plans. However whenever I purchase something at best buy I get the geek squad protection plan. So easy to just walk into a best buy and they help you with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now that is a smart idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with having a monthly plan cause if I break my device I know they have my back. The benifit as well if I decide to sell early I can cancel it anytime knowing I won't lose money in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy , fast service , good attention , effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service they explain very well and give you the information very well satisfied with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is a bit pricy, but being able to get my phone repaired with no problems is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't actually used the accidental protection warranty yet but friends and family advised based on great service in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is good idea because you just paid once a year and all your products are protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Timbaz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the protection coverage since accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my phone quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Perfect size, I totally enjoy this phone! Thank you Geek Squad for the quick repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't make a change in middle of a purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy so far. It works great. I got notice its changing to mail off product instead of store replacement. If this is changing. It should only be for upcoming purchases not past purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replaced phone but with expensive shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection covered replacement for water damaged phone but over $80 dollars to ship replacement. Was not allowed option for slower shipping or pickup at store. Still saved overall compared to buying a brand new phone, but shipping cost was excessive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Little Spare!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It,s my spare in case my main Phone doesn't work! I will have a backup phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad insurance is cheap and well worth the investment on expensive electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but I expect the service to be excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank the Geek Squad, they've saved me plenty. Some items can be difficult to repair or replace but some are easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Helped in every way they could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me in what I wanted. I asked everything about the phone and they were very knowledgeable about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is excellent service because of that when I bought a phone I add protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GALAXY FOLD 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE THE BEST AND FAST TO HANDLE ANY PROBLEM WITH YOUR DEVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service great i would highly recommend it to anyone who purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something to consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

    I would recommend this to a friend