Customer Ratings & Reviews

I could not get my new phone to work. I made appt. for geek to look at it. He looked at it and said nothing was wrong with it. I need to learn how to use it. I told him that's why I brought it back to get some training. I was told they couldn't have classes now, I needed to find a friend to teach me. I don't have one, that is the reason I brought it to them. Very frustrating for a senior.

Its good to have insurance on your phone , If you break or lost you save money if you have the insurance .

It's best to always have insurance for accidents. My kids always find ways to crack phone screens.

Excellent Experience with Greek Sqaud. I suggest you to especially protect your phone. Mark and Miguel give me Excellent service.

Beats replacing phone, gives you peace of mind when using your phone actively.

They are on stand by for any repairs. Fast service

I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone

Purchased geek squad protection on all my phones i buy and have used it more than once very easy and convenient

Geek squad is great. I have used them before when I damaged my phone. They have me a free replacement!

cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.

I will really need to see how this works if or when something happens to the Google pixel 4a I bought for my husband.

Thank you for this services. I do appreciate you for this.

Geek squad is the one of the best things to have if you want EXCELLENT overall protection for all your devices. You can never go wrong with this service.

Excellent and quick services! My computer wasn't working correctly in the middle of the pandemic, but they could fix it in no time.

Glad to know best buy has me covered! Its outrageously expensive to get phone fixed. Peace of mind

Really great purchase for those cool have a lot of wear and tear with their daily Electronics. The theft protection addition to the plan is in my opinion the best feature that The Geek Squad offers

It is important when you buy expensive phones. I have Samsung note20 ultra 5G. Got water damage. Didn't have protection plan.

Yes I love it the times I have gone into Best Buy i have had great experiences definitely good customer service

Bought phone for my 9 year old nephew, glad I purchased the warranty as his phone screen cracked. Received great service.

This protection gives me peace of mind! Geek squad is worth it.