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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,441 reviews
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice knowing i have Geek Squad protection and agents are very proffesional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new phone yesterday and also purchased this!! You never know when you going to need it and with the price of the phone it's better to be safe instead of sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! All the staff is always available to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The smart way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for any issues in the future and peace of mind as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a mistake to purchase your cell phone anywhere else! There employees are polite , and knowledgeable.But most important, is that if there is an issue they are right there to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the peace of mind! Knowing its protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought this for 2 years! Love the peace and mind its protected! recommend this if your buying the Galaxy Z Flip 3! since you never know with these phones :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my previous Motorola and the staff was really helpful and the process was really smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took me 1 hour to get assistance, i was referred to 2 persons and not get help. The 1st staff just told me to go to another person and i waited a long time. It was the third person who help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for all my electronics, and geek squad have been helping with all my stuff... I always recommend it is worth paying some extra bucks to protect your expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Se ha roto mi telefono y me han hecho valido el seguro. Recomendable 100% adquir el seguro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transferred my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician transferred all of my data to my new phone. When I left the store I was able to use my phone right away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good after 2nd year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why they're able to sell a "warranty" that directly sites on top if a factory warranty they EXPECT to come first. After the second year is when the warranty is worth anything .. read the fine print before you spend your money .. only good for BIG money items that you want to protect for multiple years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is decent little touchy to learn apps and remove them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet. It's good to know I have the protection in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monthly protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone. It gives me peace knowing that if I mess up my phone, I can take it to get it serviced. I would have the same thing if I bought my phone from Google.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for protection, incase my parents need to change the case or parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people work here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trusted geek squad for a long time. Each time they were able to educate me in the technical difficalties i have experienced. I know that if there is a problem they got my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO GO GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE Geek Squad always helps to have this no worries any more for anything they service you fast, friendly and give great tips to keep everything working perfectly :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable insurance company easy to talk to and very helpful and true to their words costumer service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection of your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have protection for your devices. You never know when something may happen to them.

    I would recommend this to a friend