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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,441 reviews
  • Rated 3 out of 5 stars

    Don't Get Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan and. Payments in insurance say this. Coverage under your Plan will continue and you authorize Best Buy to charge your credit or debit card. But I can't use a debit card to update payment info it needs to be a credit card! Why? They say there willing. To wait while my credit card comes in the mail. Since it was stolen Still its Frustrating .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product and will be buying another one real soon worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy warranties are pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a reason to use my warranty, but I'm happy I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whenever I need advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. The services they provide are quick and problems are taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device works great, worth the price tag. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you get a new phone or tv I definitely recommend getting the Geek Squad insurance plan. It's totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad showed me great items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were very good items to buy. Well garenteed items and membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Lasted a long time. Durabkez easy to use for a starter phone for your teen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable phone protection. Hopefully I won't need to use it thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection When Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed to use their services for the particular device I insured, but it's good to know that I had protection if ever anything happened to my expensive device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for the price I would recommend you won't be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answers to my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the professional skills, an the knowledge of all the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mobile Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me professional phone assistance. Have never had a problem with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So what can I say having extra protection is awesome. My husband & boys are sooo clumsy that it’s always a must to put protection on their things !! Phones , tablets you name it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is charged to your card each month and they will repair or replace your item if it no longer works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful service for a very good price Don't buy anything without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insirance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an insurance , hevent try yet but i hope it cover what it was purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a very helpful team. They have helped me with installation and help how to work my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad never had to service the product, I got rid of the phones before expiration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this kind of protection with my phone. Who wants to spend a big amount of money for phone repairs?

    I would recommend this to a friend