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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,441 reviews
  • Rated 5 out of 5 stars

    Good choose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope don't have to use it, if so, I think it's a great way to protect your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protect me my son put my phone in is mouth them its stop working I called them for replacement I pay a fee then they sent me a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i love about accidental geeksquad service is that your warranty is always gauranteed no matter the situation. Best buy always makes it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent insurance. we had the phone lost and they efficiently sent a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not really sure about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers are great to assist but insurance not sure I still have to pay to get my phone fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time I will keep the geek squad. Thought I didn't need it for my old phone. But guess what wish I would have kept it. Cause my old phone had died on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have. Whenever I've had an issue with a covered product Geek squad has never failed me from product replacement to TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick to answer all my questions and get me set up when my phone started having issues. They took it serious and got it fixed and back to me quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service and peace of mind. this protects save our product from accidental damage and other problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek Squad has been easy and friendly. These protection plans are perfect for bigger purchases.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good offer on phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys and Geek Squad Guys pulled through with the best phone I could have purchased that day. on top of that I was offered the best insurance to go along with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for my phone. Haven't had to use it, thank goodness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased here at Best Buy. They always have quality merchandise. Geek squad really backs them up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say how good it is cause so far i never had to use them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad has kept our devices working order at all times no matter the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like best buy they have best electronics staff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased any electronics from best buy because they have good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to have Geek Squad than getting insurance through my carrier. Always have to go through a list of obstacles, but the ease of Geek Squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best plannod best buy. This keeps my mind tension free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always advise anyone to go for insurance. We live in a risky world day to day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for giving you peace of mind in case of accident

    I would recommend this to a friend