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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,441 reviews
  • Rated 1 out of 5 stars

    Do not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was stolen tried using the protection plan i paid for. Did everything they said i needed to do, and believe me i got the run around on that! Anyways theybsaid they would replace it within 10 business days waited 14 called back they gave some excuse they cant find a replacement phone to send so they would send a voucher for me to purchase a new one. Its been almost a.month still nothing and now when i call they keep transfering me to different departments until finally they hang up on me. This extra protection is a complete WASTE of money and i will never purchase a phone through best buy again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good for protection when i come to the storage my phone was broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth its weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has saved my bacon more times than ive purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always those guys have a good service and try to find a solutions to the problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great option to purchase this. If your device ever breaks, you're covered.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great. Awesome inexpensive and great cant recommend enough

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Galaxy s23

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great phone and service at Best Buy. We enjoyed every minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind warranty..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty has come in handy..I had a issue with some Sony headphones and BESTBUY replaced them in the store..well worth it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For larger purchases i would definitely recommend getting this coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this protection plan after buying cell phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bullet proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I buy for all my expensive electronics. Bust buy all does a great job on the extended warranty. I have never felt like it's a waste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save with greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have it for sercuse. The only thing that inconvenient was take forever to call them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything goes wrong with your device, don't worry about it take it to the Geek Squad, they'll fix it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is peace of mind to know I have protection if by any chance something goes wrong with my equipment. Geek Squad is here to get me back up and working again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I am glad to have it from the reviews I have read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope the service is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope the service is good when i need it, but havent gotten to test yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay the geeks better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service from underpaid workers doing their best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're there when you need them!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used them in the past. Dependable n Reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have expensive to use they charge you yet another fee to take care of the situation.

    I would recommend this to a friend