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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,441 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help on replacing my device, since original was defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a need to use it. So can't quiet give a better feedback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more comfortable with the geek squad. They can answer any questions that I might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use my Geek squad protection plan yet because I never dropped my phone or damaged it. I am glad that I got it just in case you never what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind to protect your purchase. Every purchase I make, I include the geek squad plan, you won't regret it should an accident happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All is in order for this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure that when needed, this service will live up to its expectations! I know that accidents happen so, I made the decision to purchase this service. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome phone and I like them. These phones are a gift and I gave them family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad and definitely came in handy! They just replaced the product with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and will be completely worth every penny when it comes down to it! Hope I don't ever have to use it but if I do ! Was worth the extra $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and reliable! Was thorough and explained everything with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used but love the peace of mind. most of the phones we buy last 2-3 years but accidents happen and this kind of protections is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pertection and great service they will help and repair any problems or issues you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone and the geek squad guys helped me out so much; new phone ordered with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to replace my device when it was broken in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took really great care of me, resulting in a new replacement phone with an additional cost of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and very satisfied withe the awesome service you geeks provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the service from the geek squad. feel very protected and confident with my devices. worry-free here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get 24/7 coverage. Great protection plan. Hope to never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to buy because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were able to connect and transfer all information from one phone to the other

    I would recommend this to a friend