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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,441 reviews
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having for any accidents that happen. They are always super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely fantastic! When my phone was stolen, it was a quick and painless process for me to get a new one through Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer BB insurance plan over providers. If phone can't be repaired, they'll get you a new phone; not a "refurbished" like the carriers do. And it's cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever my phone breaks i get my problems solved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will definitely perchase this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9$ and I got my phone money back and a little more thank you so much merry Christmas best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for my product. Friendly customer service and great feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV easily and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV much better than I could have so that was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not sleep well at night knowing that my new, not to mention, very expensive phone is not insured. I would have made my life extremely difficult.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goooooooooooooooooooooooosooooooooodddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a it's a great protection plan as Especially if I lose it or it gets stolen I can replace it with a brain knew New phone instead of refurnished phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and fast. Always get the job done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never ever purchase geek squad. I anyone i know i will talk them out of it to. It has been a nightmare... so i brought my phone into Moreno valley, CA. Location. My phone was taken from me for repair. Than i got a email from geek squad to pick a date and come get it. So i did. But the part was i had the different emails with three claim confirmation numbers. When i got to store no phone anywhere. No record. I showed them emails and everything. Than some kid who is telling from the lost prevention team told me and i quote, go p*** off. I saw our employee hand you your phone. Than leave with it. And i don't care if you got a email with a conformation number. Leave my store at once. Than guess how my call to geek squad went. A foreign person who's English I'd terrible and i couldn't understand. Bye bye note 20 5g ultra.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    OBTAINED THIS PLAN FOR MY NEW PHONE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT THE 2 YEAR PLAN, VERY ECONOMICAL COMPAIRED TO MONTHLY PAYMENT PLAN. PHONE IS A BIG INVESTMENT AND ACCIDENTS CAN HAPPEN SO IT MADE SINCE TO PROTECT IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone!! Does exactly what it was supposed to do!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good I just wish my phone was covered if lost or s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost and stolen protection is always a must when u have kids. My son is forev ever losing phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this protection plan out with geek squad because they work quickly to fix any problem if I have one with my new pho e

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. It is a good thing to have. Always a good idea to get the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay protected. Stay protected. Stay protected. Stay protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty program is worry free coverage, to protect your expensive electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is a must have! Would not be without it.

    I would recommend this to a friend