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Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,442 reviews
  • Rated 5 out of 5 stars

    Glad to have Geek Squad available.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use Geek Squad service a few times with computer issues - they have always been helpful. Glad to have them available when I needed them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's very well they helps you very well always in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing deal and a must have especially for phones. Probably the best offer for accident protection compared to any phone carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly associates ..... they understand the job.. easy to speak to them... very focused on the job.. and the coustumer....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They know a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with all my phone problems highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used yet but about too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I haven’t had to use yet but my son is about too as t eh screen is glitching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice................................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good support and back up for accidents if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was good and I didn’t worry about it because I have geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Can't Live Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value of all warranty support contracts. The service out performs the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind to know I can bring my phone to geek squad if anything goes wrong. Internal phone issues or cracked screen all taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are amazing they no how to get things done. i love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had questions the answered everything thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement process was smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, it has excellent features and a good picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for your electronics, they cover everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection tò my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confortabile of my devices are getting damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it yet bt it feels good knowing that if something happens I will I'll have someone to call on for help :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Everybody helped us. Service good. My favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that if something ever happened to my new phone, they'd have my back.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad repair almost anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best in repairing your damage electronics and sometimes you just get a new one

    I would recommend this to a friend