Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,440 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, and hassle free. Totally worth the few extra bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 children who always wanna see my phone an one has butter fingers...protection is a must!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The geek was pretty nice, kinda slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean luckily I never had to use it. I work in construction and my Pixel 4 XL is still in near perfect condition after a couple of years. I stopped paying for coverage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful with everything i need never had a issue with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better value than the one that Verizon offers and I'd rather deal with Best Buy anyway.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No worth money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Geek Squad services and found the experience to be mixed. While the technicians were knowledgeable and arrived on time, I felt that the pricing was higher than expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For a new phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection for my Wife's new phone and peace of mind for me not worrying about her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my Galaxy phone is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me with how to get the most out of phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best protection in the market for a brand new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and made my experience at best buy wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, glad i haven't had two use it but trust it there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not ask for s more varied and wise experience at your Best Buy. I’ll do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price Excellent for protection Awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use this protection but happy I have it should the need arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very necessary for z fold 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this if you buy an expensive phone. There is no better value. Do the monthly plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Idea To Get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet on this product but have used them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good I hope never to need to use it, but if I do I expect great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Larry Lacey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is an excellent deal on 27/7 service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great help and usually pretty fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the extra service and.protection for your phone or any needed repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Requirement for the new costly cell phones.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requirement for the new costly cell phones. Great deal for 2 years. Wish it was for longer.

    I would recommend this to a friend