Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2440 reviews
(2,440 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just having the protection of the Geek Squad warranty gives me peace of mine.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Vague Associate explanations, Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure to ask questions, as you'll learn the sales associates do not disclose the limitations of that you will be required to pay at least 70 or more dollars to have your item serviced. Cracked screens on the phone are not covered... regardless how many times you ask the associate, " cracked/ destroyed screens are covered, also in the event of a significant drop?". The associate will say, "Absolutely!". Service department will say, " Nope, not covered." Appears Best Buy should adequately train their associates, and retain and management spot check associate transactions, to ensure they are disclosing pertinent information and communicating accurate service. In more disgusted with the vague manner in which they want you to pay $180 to cover a device without being honest about service. It looks bad for the company, when honesty and respect is not part of their business practice. Appears Shady!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this insurance and never used it but is nice to feel peace of mind
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection and value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing customer service, amazing plan, easy payments, great value!
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
lost phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came thru again and fixed the issue just like that geek squuad
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cell phone insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They honor what they say they will in terms and conditions!
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
immediate installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installing the cell phone screen protector helps me to keep my screen intact
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know the Geek Squad will be there for me when things don't work!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter how good you protect kids phones they always tend to break.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Protection Plan is very good i highly recommend it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always available.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Past experience dictates that their performance is indispensable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Geek Squad Protection on the phone. It’s worth having in case you have any issues.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
a great plan to have if you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a great plan to have if you need it but I never have used it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
a great plan to have if you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a great plan to have if you need it but I have never used it
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall service. Wouldn't leave home with out it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Strong and trustfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and flexible enought to provide security to my devide. Like a plus looks great on it.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice peace of mind having the geek squad protection on your items
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not worth the price n hassle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service fee on top of protection plan was almost price of new phone. 1st replacement was defective and had to wait for 2nd replacement.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Employees are very friendly and helpful. Great service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it if buying expensive items it give you peace of mind
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friend
