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Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,440 reviews
  • Rated 5 out of 5 stars

    geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasnt explain all the services that came with it......?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan. You'll never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan. You'll never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worried free

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my new phone and got worried free when I used it. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good plan for phone to protect from any damage and lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must! Safety first never had a problem with this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GQ

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it. Hopefully wont have to use it. I feel confident with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. Although samsung does have a manufacturer warranty good for a year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Do it..Just sayin..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i bought 2 Samsung Galaxy A71 5G phones got the coverage just incase anything was to happen to our phones since I paid almost 500 each for them... Well it did happen I dropped mine out of my pocket by accident in the winter it slid after hitting a hard piece of ice an well moral of this stort. I went to BestBuy in Traverse City MI. to get another phone well being my phone was smashed they look at you like you used it as a weapon, like you don't have the rite to use the insurance you pay for... Ok so next I had to leave the phone an had no other phone and I had to pay a deductiable not that much an well the phone I got shipped to my house was refurbished bull crap...Mine was in excellent shape til it fell out of my pocket..So I would strongly say DON"T GET THE INSURANCE IT'S NOT WORTH IT!!! Buy a new phone instead..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a warranty service for my new phone, and bought this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting my TV mounted and other services has been a really good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good protection plan if breaks new replesment 1 year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any product. It will always pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my broken phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my warrantee and replaced my broken phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good company

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional staff always gently and very friendly people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the high cost of phones and complex issues that have been made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad on line support and was awesome. My TV start working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent....just what I needed, in stock and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to get when buys expensive things. Exchange with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a fair price. Geek Squad agents have never let me down yet.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!