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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1146 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,146 reviews
  • Rated 5 out of 5 stars

    Geek Squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been very responsive to my tech issues. I have not had to use them often, but it is nice to know they are there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer. I always buy the protection. I travel a lot and have been across the country and walked into the nearest Best Buy. They pulled up my account and replaced the product. No charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only reason I get my phones from bestbuy is because of this service. more options than Verizon provides at a lower per month cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD helped me a lot when I had a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend BEST BUY and Geek SQUAD. My experience has been awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Retail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly believe Best Buy protection plans are the best in retail. As electronics become more & more expensive, the Geek Squad Protection plans ensures your investment will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave the store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have i never had to use. It nice have it. Peace of mind not to worry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it was longer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my cell phones and I usually always do. More than once my phone has broken right out of the 2 year window. but the service is good, just wish it was longer like it used to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have the added confidence. I purchase allmyohone thrubest buy specifically to get the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan from a great Company!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this service..... But have piece if mind. Just a great plan to make my investment last

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. I absolutely agree! I purchase protection on everything just to make sure. I love the peace of mind it gives if something were to go wrong. If you need any help or have any questions, feel free to reach out.

  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive but we are total nerds and need all the help we can get on just about everything. Best But has come through on nearly every problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost Protection- Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have the Geek squad protection on all my devices just in case. You never know what or when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection is the best value around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use on this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek protection. Have never gone wrong with it. Quick responses if I've needed them in past. Haven't on this product.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can have esp when you buy an expensive phone. The price is right and what they do for you when something happens to your phone is of utmost importance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little insurance for your phone won’t hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the agreement for my phone. Replacement for damage or theft was the real draw for me too soon to tell how good it really is. Hope they live up to their promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine not having total Geek support. With all the devices that people have, it is essential to have the help of the professionals to keep everything working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service plan available. Always there to save the day. Fast and convenient repairs have kept us coming back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z Fold Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I both purchased a new Android Z Flip phones, they accommodated all our needs and spent considerable time with us both. Superior customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add this to every big purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service and protection is the perfect add on to your device. I have been using this service for years and have never been disappointed

    I would recommend this to a friend