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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,591 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend getting this if your looking at my review. Its worth every penny and you wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I've used it in the past on other items and it was simple and easy when my item broke to get replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with them, they always serve me with kindness and solve the problem instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the item. I loved the item. I may have sold the item. No wait, it’s right there. We are good, everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad 2 year replacement is a must have for your prized electronics. We all know nothing is made perfect and things happen. In my experience my Elite controllers thumb stick started malfunctioning so I used my geek squad replacement and I got it swapped out for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed stereo system in husband's car and gave demo on how to use features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to call or submit a request but have used the service in the past and would definitely recommend there services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every product I’ve purchased I add geek squad….. so worth it!! service is great and the technicians are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Investment Protection for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers, games, accessories, & really everything they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellentservice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional when they came to mount my TVs on the wall . They did an excellent job making sure the tv was even and cleaned up after by taking the tv box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra money, never have any issues with my electronics or warranty coverage from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service overall Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad crew is the best to due. No other better services than they give. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to get these plans. The peace of mind alone is worth it and the service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    will update if any problems arise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet so I can’t say for sure how helpful GeekSquad is but not a bad price to pay for safety and quality assurance. Hopefully I won’t ever need to use it but if I do, I’m sure they’ll be helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service overall. Feels good knowing im in good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to be covered and be safe in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Nice to know that my TV is protected just in case something bad happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad services are great, and they help if you have any problems with your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must with a 12 year old boy. We have used the replacement on the fallout 4 game we bought. It simply just wouldn’t load after about a week, no scratches or anything. And they had the game shipped to our home as it wasn’t available at our store. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to talk to and great help. Any question they basically were great help. Great job Best Buy!

    I would recommend this to a friend