Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1572 reviews
(1,572 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 3 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel safe having it even though I may not need it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worth it when you purchase something of high value.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Simple remote control car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a decent gift a idea for children or adult.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Halo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok I still have not gotten the steelbook even tho the video game arrived
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Updated services not as good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used geek squad for all of my warranties but they've upped their prices and deductibles. For cell phones I buy Verizon's insurance now.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Hit or miss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These plans used to be so advantageous to the customer now it's hit or miss whether you actually get your moneys worth out of the purchase of the items
I would recommend this to a friendRated 3 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good to have protection plan, specially when you have kids.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good service by geek squad protection plan
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t use them but for the price you can never be to sure when you might need them
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Not sure yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We havent used this yet, so when we have to. I may need to change this review.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to replace my game yet but knowing that if something happens it will get replaced puts my mind at ease!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to geek squad because if something doesn’t work they will replace it
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 3 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to check and see why I have this. I never get warranties
No, I would not recommend this to a friendRated 3 out of 5 stars
game
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I forgot I even had this so I was surprised to see it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
No Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled these services on all games. I ordered them by mistake.
I would recommend this to a friendRated 3 out of 5 stars
To be determined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's still to be determined if this is necessary, but it seemed like a good idea when I was in the store.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added to purchase. Was reasonable price. Havent used so not sure.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
2-Year Geek Squad Product Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2-Year Geek Squad Product Replacement and never had to use it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Best Buy Geek Squad Service Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called BestBuy to request Geek Squad service on new dishwasher and was told that they do not have the staffing to perform the service so I need to call the manufacturer for assistance. This was useless to me
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
great for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I have never needed to use this replacement plan seems like a good idea
I would recommend this to a friend



