Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1601 reviews
(1,601 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Endless Ocean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Game was delivered and meant for my daughter’s birthday present. Opened it and no game was in the case. Can’t get in contact with customer service. What an absolute fraud this is.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
No preorder bonus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The game gets 5 starts but best buy gets 1. The game came with no preorder bonuses and best buy was little to no help
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Pre order shipping issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I wasted my money was looking forward to playing this game on launch day and that whole weekend and best buy couldn't handle the pre order i guess I'll go buy dying light 2 and waste more money
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy SUCKSSSS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sucks, garbage company, and everything about them sucks. Don't waste your money at this store.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Have not loaded a year later.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this game. never opened it till months later, it does not load or play on my PS4. I have tried for months and nothing. I dont always have time to play games so i buy them when they are on sale. this was a total waste. CHECK YOUR GAMES AFTER YOU BUY IMMEDIATELY TO MAKE SURE THEY WORK
No, I would not recommend this to a friendRated 1 out of 5 stars
No steelbook!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No Steelbook! So I preordered months ago because of the steelbook. Lord and behold it was delivered without it and 2 days after the release date. Will be returning.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
First and last time buying this game
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this game this game sucks. Maybe good for kids
I would recommend this to a friendRated 1 out of 5 stars
Glitches and freezes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This game is awful. Really basic game mechanics with overall worse playability. The game continously glitches on screen and freezes up. You have to restart it on a constant basis. The DLC was poor. They could have done so much more to male this game great with minor changes
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Not satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime my product has stopped working the most they have ever told me is to call a number and speak to someone else. After much heartache I started just going directly to Verizon for any of my cell phone issues. Other than that I love Best buy! I haven't had to use it for any other electronics besides the phone so I have no opinion on any of that.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT PREORDER FROM BB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not on the game but on BestBuy. Do not pre order from them unless you want to wait 3-5 more days to get your game post launch.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
POOR SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the game might be great!! but who knows considering best buy couldn't get it to me on the day it came out... even though i preordered the game months in advance... last time i preorder anything from best buy... think I will go somewhere else for now on!!!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us. I'm sorry we couldn't get you the game on launch date! That's definitely one of the worst feelings. We hear you, appreciate the feedback and hope you'll give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Terrible misleading shipping!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible shipping! Was suppose to arrive today 9th, best buy just created a label for shipping on the 9th.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received damged game i will nerver ever oder from online I swear is waste of money ups and best buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cars 3 has gone backwards less choices and races, uses only the hand held controller. Unlike Cars 2 which has massive amount of races, cars and allows for a driving wheel. DON'T WASTE YOUR MONEY
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
disgusted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.made my friend buss. do not purchase. i am disgusted.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Repetitive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but back tracking and enemy respawns once you get to phazon mines
No, I would not recommend this to a friendRated 1 out of 5 stars
Fedex
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but fedex shipping is a very horrible delivery company
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible condition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box was badly damaged. Pretty upset about that honestly
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad services, people kept skipping me. Waited 1hr to pick up but they gaved my order off to someone else!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
you screwed me over on my preoder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you screwed me over on my preorder why is it you always do that to a elite plus member
No, I would not recommend this to a friend