Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1591 reviews
(1,591 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went with the warranty option they offer so I can have a peace of mind and/or incase console came with defects.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy to have in case anything happens with big and valuable items a must have
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I always get Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get Geek Squad protection. Most of the time I didn't need it by the time my protection runs out. HOWEVER! The times I have had to use it has been a life saver. It has more than paid for itself, including the costs of the unused plans.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love protection plans!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend ALWAYS buying a protw tion plan for any electronics you purchase. It comes in handy if the item becomes faulty before the protetection plan expires, then you basically get a replacement product for no extra charge. Look into it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend always getting gerk squad insurance. They replaced my items broken psrts quickly and effectively
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I always get the plan, the plan is good, recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the plan, the plan is good, recommend the plan... did I mention I like the plan? I am a Best Buy Employee, however my views / opinions are my own and do not necessarily reflect Best Buy Policy. Oh, yeah and get the plan ;)
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the geek squad coverage it kind of helps if you press the brakes or is not replaceable it going to help you out and get your credit back to a new purchase or update your product but when it comes to fixing your item don’t trust these guys
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as an addition to getting the game. i always make sure i have a protection plan just in case i need to return something if it doesn't work as intended. Would recommend plans when buying.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for helping me fix things online is good
I would recommend this to a friendRated 5 out of 5 stars
PIECE OF MIND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PIECE OF MIND IF SOMETHING HAPPENS TO MY GAME. A GREAT VALUE FOR THE MONEY.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my Nintendo Switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the geek squad protection plan with anything I buy at BestBuy. It has never failed me.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nintendo game
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The $price$ beat out all the others i had seen and allowed me to cross off yet another Christmas hift from my list!
I would recommend this to a friendRated 5 out of 5 stars
Love geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is a must need when you buy anything They either fix or refund To make your experience the best
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nice experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service and experience. They know their business and they got to be a great help.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh yeah I forgot I got the 2 warranty also sooooooo it was great
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this. It is a must have. I definitely recommend getting this for all your devices and products!
I would recommend this to a friendRated 5 out of 5 stars
Protect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased in case something goes wrong but luckily have never needed it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
In the name.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection service. Who knows what could happen when the recipient of the gift is a kid.
I would recommend this to a friendRated 5 out of 5 stars
worth the peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely recommend this product replacement plan, I have boys and the one thing you can count on is that they break things. Very small price to pay to insure that I don't have to buy anew product at full price. Very easy to get product replaced, no questions just bring it in to store and get a new one.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
2 yr replacement. yes please!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 Year replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


