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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1602 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,602 reviews
  • Rated 5 out of 5 stars

    Guarantee for video game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year guarantee for video game purchased for my Grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is good when you have kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have. I haven't had to use it yet but at least I have it just in case something happens to my switch. Kids can be rough at times on toys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the protection when buying for the grandkids. When an occasion has arrived that there is a problem with the game, it has always been taking care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST ITEM YET, SO GLAD I PURCHASE IT, GREAT THING TO HAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection plan well worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a 2 year warranty protection plan is a smart thing to do. It gives you piece of mind if it goes bad either fixed or a replacement. It’s a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with Geek Squad Had a problem with my coffee Maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are amazing also amazing customer service 10 out of 10 recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. This has saved me on numerous occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always backed their service. I've used it on all my big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend...especially for kids played by kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan for any game that my 5-year-old plays with. These games aren’t cheap, so it’s nice to know that he can play with them without worrying about the games getting scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend...especially for games played by kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan for any game that my 5-year-old plays with. These games aren’t cheap, so it’s nice to know that he can play with them without worrying about the games getting scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend for any pricey electronic purchases. Had an issue with my dual sense controller, and got it replaced no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love how I can get protection for mi stuff thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting my controller to ensure I get my monies worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Not sure what I should right about but it works loll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on all my products with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit broke a couple months after purchasing and I took it by the store and they replaced it on the spot. I do this with a lot of products that are wearable such as a fitbit or apple watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I go in to the store they always fix my screens

    I would recommend this to a friend