Customer Ratings & Reviews

I definitely recommend this product replacement plan, I have boys and the one thing you can count on is that they break things. Very small price to pay to insure that I don't have to buy anew product at full price. Very easy to get product replaced, no questions just bring it in to store and get a new one.

The geek squad 2 year replacement is a must have for your prized electronics. We all know nothing is made perfect and things happen. In my experience my Elite controllers thumb stick started malfunctioning so I used my geek squad replacement and I got it swapped out for a new one.

Protection is always good always good to have always should it.

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers, games, accessories, & really everything they offer.

I have no issues with it, its been great using it and i love best buy’s warranties. They are the best

Asked all of our questions Very helpful I appreciate everything

I get the Geek Squad Replacement plan on all of my eligible purchases at Best Buy. You never know when that piece of electronic hardware is gonna stop working.

Haven’t used it yet so I can’t say for sure how helpful GeekSquad is but not a bad price to pay for safety and quality assurance. Hopefully I won’t ever need to use it but if I do, I’m sure they’ll be helpful!!

Everyone is friendly and helpful and knowledgeable

Everyone is friendly and helpful and knowledgeable

If you bought protection before you know there great all I have to say

Purchased item when our air went out. Cooled the entire room . Love it

Nice warranty would recommend it for everyone. I will always get this warranty when purchasing a product from Best Buy.

The last warranty that I had to use was on a Nintendo switch. It worked out great, we got a brand new switch.

Good protection plan for the price of it. Good job

Absolutely a must with a 12 year old boy. We have used the replacement on the fallout 4 game we bought. It simply just wouldn’t load after about a week, no scratches or anything. And they had the game shipped to our home as it wasn’t available at our store. Great service!

A must have for all of your technical questions and repairs, and reassurance. Geek squad always helpful and resolve my electronics issues.

Geek squad service is a must for any item. Great protection and help

I highly recommend. The purchase price was worth the value. This unit has been getting lots of use by all family members . The insurance plan is peace of mind.

Highly recommend for any product in case something happens