Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1576 reviews
(1,576 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice and reliable anti viris program. Great .
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank fully haven't had to use the protection. Bought as an insurance policy. I know from past experiences that the Geek Squad support and packages are hit or miss...
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. If you have any questions or concerns regarding your Geek Squad plan(s), please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 3 out of 5 stars
Great install, poor follow-up...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer & Dryer install was outstanding. It was a bit surprising that they referred us to the manufacturer for the first service call.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Haven’t been 2 years yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t been 2 years yet so can’t really rate the service but does say replacement so if anything happens hope they honor it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel safe having it even though I may not need it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worth it when you purchase something of high value.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Simple remote control car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a decent gift a idea for children or adult.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Halo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok I still have not gotten the steelbook even tho the video game arrived
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Updated services not as good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used geek squad for all of my warranties but they've upped their prices and deductibles. For cell phones I buy Verizon's insurance now.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Hit or miss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These plans used to be so advantageous to the customer now it's hit or miss whether you actually get your moneys worth out of the purchase of the items
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good to have protection plan, specially when you have kids.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good service by geek squad protection plan
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t use them but for the price you can never be to sure when you might need them
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Not sure yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We havent used this yet, so when we have to. I may need to change this review.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to replace my game yet but knowing that if something happens it will get replaced puts my mind at ease!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to geek squad because if something doesn’t work they will replace it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 3 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to check and see why I have this. I never get warranties
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
game
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I forgot I even had this so I was surprised to see it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
No Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled these services on all games. I ordered them by mistake.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
To be determined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's still to be determined if this is necessary, but it seemed like a good idea when I was in the store.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend



