Customer Ratings & Reviews

I absolutely recommend adding Geek Squad protection to all your purchases. I also absolutely recommend taking advantage of your Geek Squad protection before the expiration date.

Getting the Geek Squad Product Replacement has always been a great deal for me. I always get it for all my products. Thus far, I have already used it two times. Once it was for a Surface Pro after a whole one year of using it. I love it!

The Geek squad team are some and very knowledgeable guys

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They are wonderful and know what they are doing! They explain everything very well so you know what they are talking about. I had to call them one for something that I thought was stupid but they treated me with such respect.

Geek squad is awesome I ha e never had any issues with them fixing my stuff or figuring the problem out and they are always friendly

I have got this plan for a few of my purchases and when something goes wrong with them I take it back to the store and they either reimburse me or exchange the item. It's a good plan.

I travel a lot and have had way too many electronics go out. As there are Best Buy's everywhere, it seems, this is an excellent way to get a quick replacement if and when something goes wrong! I very much recommend this for the price!

Best is pretty good about their replacement plans. For the most part it is an easy exchange. So far I have not had issues the times that I have had to use their replacement plans.

Went in to replace a broken printer and received the most upmost and caring customer service. Bravo!

I'd no sooner drive without insurance! This is coverage get's used!

I've had to use the best buy warranty replacement option a few times over the years. I highly recommend it based on ease of use. Just take broken item to customer service. easy as that!

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

item is worth it. few dollars to get a 2 year replacement! if your item breaks no question ask and you can get an equivalent or they will give you gift card to the item you have

I love this protection. I have taken my electronics in for help as well as calling them and letting them help me over the phone. The team is very helpful and knowledgeable. I continue to renew my warranty when my 2 years is up.

this warranty replacement is a great idea and it's worth the money

I know some people say that these plans are scams, but I disagree. The peace of mind of knowing I can get a new one if it breaks without having to budget for repurchasing is well worth it. It is always a hassle free process.

Totally got this when we got yet another new printer. It is better to have extra protection on a printer just like you would purchase for a new phone. Peace of mind knowing I don’t have to worry about a problem.

Highly recommend GSP! It’s always worth it. I get it for all my electronics

Best Buy absolutely stands behind the Geek Squad product protection plans .. great customer service when help is needed for repair or replacement .. they have the A-Game going on for sure.