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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11102 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,102 reviews
  • Rated 5 out of 5 stars

    Replacement warranties are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do exactly what they say they will do. But when they say replace, they really mean give you the money back, because when the stuff breaks down, they usually don't have the same product to replace it. So the geek squad is really a rental cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this with every pair of headphones I buy for my kids or that I buy and share with my kids. Basically kids + headphones = broken headphones eventually. Absolutely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved me money over the years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is only a phone call away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good buy for peace of mind. You never know when you will need help. The Geek Squad is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy makes it happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I bought an expensive product. The product went out of manufacturers warranty, geek squad just asked a few questions then told me to go get a new one and they swapped it out for me. No hassles defiantly worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was there when my screen went black. It was great knowing that I could bring it to them. They are the experts when it comes to troubleshooting and fixing issues right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Canon Pixma MX922 had the print head malfunction and I couldn't make it work properly by just cleaning it. Brought it back to my local Best Buy and they just gave me a new one. And of course I got another Geek Squad Policy on the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is okay not so bad could be better will not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended 2 year warranty for an external blu-ray player mainly because I was going to convert a few hundred discs to digital. For only $9.99, it is a steal if you plan to use the product heavily as the plan protects against wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer 2803

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to operate. The eco tanks are amazing and so easy to fill and watch your ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it. But it’s good to have peace of mind with extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get these warranties on items as piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the Geek Squad and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lifesaver! I bought this when I bought my daughter an expensive camera. I don't have to worry as much knowing that we have coverage something happens to the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service once before, and when you need it, you need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the cost, cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hardly before bought extended warranties, in the past, but in today's market it almost makes sense to buy the protection plan, as it is cheap, at least for printers, no nonsense insurance, should your printer just stops on you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad's replacement plan is worthy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful plan. Just bring your broken item to the store and you can choose any replacement in proper price range or just get refunded in turns of store credits. Pretty worthy.

    I would recommend this to a friend