Customer Ratings & Reviews

I always buy service plans and always seem to use them. I haven't been disappointed.

I have used geek squad and have always had a good experience with the service

This has been an excellent use of my money! They have set up a TV, guided me through problem solving, checked out equipment and fixed my refrigerator!

Still worked for picking up audio bu stopped giving me feedback in my headphones. Thankful to have the plan, but already having the blue yeti ultimately decide one was enough for my purposes.

Great value for it's price. I would recommend to everyone.

Best buy offers warranty on other items and most people just ignore that when they're asked but it's well worth it if he ever have a problem just take a right to your local Best buy and they will take care of it

Highly recommend purchasing this extra protection in this particular case I got a new printer for just bring in the old printer that wasn’t working

Getting the Geek Squad Product Replacement has always been a great deal for me. I always get it for all my products. Thus far, I have already used it two times. Once it was for a Surface Pro after a whole one year of using it. I love it!

Great peace of mind when your radio, tv, or computer need repaired or need to be troubleshoot. I am not an electronics person at all, leave that to the experts, aka Geek Squad!

I travel a lot and have had way too many electronics go out. As there are Best Buy's everywhere, it seems, this is an excellent way to get a quick replacement if and when something goes wrong! I very much recommend this for the price!

I know some people say that these plans are scams, but I disagree. The peace of mind of knowing I can get a new one if it breaks without having to budget for repurchasing is well worth it. It is always a hassle free process.

Good to have it for the “just in case” but I feel it’s all a gimmick. To get more money out of you. There should be a give your your money back after the 2years because you didn’t use it!

I love this protection. I have taken my electronics in for help as well as calling them and letting them help me over the phone. The team is very helpful and knowledgeable. I continue to renew my warranty when my 2 years is up.

No issue with this purchase good deal easy process and quality

Fast helping and did a great job on my phone. Fixed screen

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

Thought this was a good idea to buy, you never know what’s going to happen.

4 Year Geek Squad protection plan is why I come to buy most of my electronics. Knowing that Geek Squad will make sure my items run like new for the next 4 years

Great value for the dollar anything happens I feel very safe that it will be taken care of.